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SwiftBroadband uptake booms

October 4, 2012
Business Aviation News
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The uptake of SwiftBroadband (SBB) services among business aviation users continues at a cracking pace. Simultaneously, ARINC Direct has continued to design and implement new products and services to support this.

Cabin hotspot functionality eases the burden of managing the costs of SBB by enabling usernames and credit card billing. This is an attractive concept, too, with charter operators, and has also been taken up by corporate flight departments wanting to manage costs and budgets across departments using the business jet. Other management functions such as usage alerts have also been added.

If a customer has SBB and uses ARINC Direct’s iPad app they have a completely dynamic aviation information platform that surpasses traditional methods of obtaining flight data. At the half-year mark ARINC Direct’s customer base in EMEA and Asia Pacific had already achieved over 15% growth. The ARINC app is available on the Apple iTunes store.

ARINC Direct has been at the forefront using web enabled technologies since the business unit was founded in 2003, and the increasing availability of web access, suitable hardware and client-based application technology presents new opportunities for the way in which it interacts with its customers. Almost half of all ARINC Direct customers are now using the iPad app.

For more information on ARINC Direct SwiftBroadband service please click here.

ARINC’s ‘Cabin Connect’ implementation for Virgin

October 3, 2012
Business Aviation News
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Virgin and ARINC have succeeded in various in-flight initiatives and the latest being a SwiftBroadband-enabled program that provides passengers with live audio content. The Virgin Atlantic passengers will be able to enjoy Wi-Fi connectivity to the Internet and communications products, including seatback messaging, live news and retail portals, allowing constant data connection from early 2013. The system uses a hotspot portal with bandwidth offered by Inmarsat Swiftbroadband.

“We are especially delighted that Virgin Atlantic Airways, a long-term ARINC customer for more than 12 years, is the first company to confirm it will take Cabin Connect on trial. Virgin Atlantic Airways is an airline that is internationally recognized for its strong commitment to enhanced passenger communications and as such is a perfect fit to launch Cabin Connect,” said Lee Costin, director of satellite solutions and cabin services at ARINC.

Fort more information about the Cabin Connect Solution please visit www.cabinconnect.aero.

ARINC Incorporated, a portfolio company of The Carlyle Group, provides communications, engineering and integration solutions for commercial, defence and government customers worldwide.

ARINC Cabin Connect & Virgin

Focus on: latest version of ARINC’s renowned vMUSE®

October 1, 2012
Business Aviation News
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Virtual Airport Common Use Systems vMUSE Enterprise, the latest version of ARINC’s well-known MUSE® (Multi-User System Environment is a common use platform that offers an advanced virtual technology,  providing all in one multi-airline check-in without having to connect to on-site servers or platform software – using the private cloud of ARINC.

The benefits of vMUSE Enterprise, which has the capabilities as full-size server-based terminal, are that airlines and airports can enjoy power savings, space savings and reduced up-front capital costs. It also reduces operational and maintenance costs. Key components of vMUSE Enterprise are safely stored in the cloud so it can be quickly set up in any environment where power and the internet are available. Ideal for small and seasonal airports, airport parking terminals, rental car facilities, transit stations, and overflow use. This “pay-as-you-go” service reduces expenditure, minimises overheads with immediate access.

Existing PC’s can be converted to vMUSE Enterprise physical clients, and those who opt to replace traditional PCs with thin client workstations can realise further cost savings. With no moving parts, support costs are lower and the power consumption of thin client devices is considerably less than that of a PC.

To find out additional information view the website: http://www.vmuse-enterprise.com/

ARINC gets RAK Airport contract

October 1, 2012
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ARNIC is to implement multiple airport systems at Ras Al Khaimah International Airport
Ras Al Khaimah:ARINC Incorporated, has won a multi-million dollar, 10-year contract to implement multiple airport systems at Ras Al Khaimah International Airport in the UAE.

The project, which involves the design, supply and installation of ARINC’s core suite of airport passenger processing solutions, as well as advanced airport operational systems, will include common use passenger processing systems (CUPPS) and boarding operations at the expanding airport. The deal was announced on Sunday in Abu Dhabi at the 18th World Route Development Forum (World Routes) by Tony Lynch, Regional Director, ARINC Middle East & Africa, and Andrew Gower, CEO of Ras Al Khaimah International Airport.

The installation of VMuse/CUPPS, L-DCS, AirVue (FIDS), AirDB (AODB), InfoHub and Multi-Channel at RAK, in what will be the first off-site hotel check-in and bag drop in the region, will also equip the airport with future intelligence that will change the way in which people use it today.

It is anticipated that the number of CUPPS workstations and services will increase during the lifetime of the contract, as not only is the existing terminal being expanded, but there are plans for a new passenger terminal, dedicated to charter activity. Tony Lynch highlighted that ARINC won the bid through its close collaboration and consultation with the team at RAK Airport.

“We spent 18 months carefully ascertaining their requirements,” he said. “From a small hosted L-DCS the scope has been extended to the airport-wide suite of products which has now been ratified.”
“RAK International Airport’s current expansion will see the airport ready to receive the steadily increasing number of passengers over the next few years,” said Gower. “We are confident that ARINC is the right partner in this programme as their refreshing approach and industry knowledge ticks all the boxes for hi-tech, efficient, integrated airports. We needed a partner who could embrace the concept of taking the airport out into the wider Ras Al Khaimah, the resorts, hotels and the city.”

To find out more about ARINC’s vMuse product please visit their site: http://www.vmuse-enterprise.com/

In Focus: ARINC’s AviSec Service – cost efficient solutions for airlines

September 30, 2012
Business Aviation News
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ARINC AviSec Messaging - Passenger Data Transfer

ARINC AviSec Messaging – Passenger Data Transfer

This week’s focus is on one of the solutions offered by ARINC for essential aircraft messaging and transmission of passenger name records and advance passenger information. ARINC has been providing high-performance, reliable messaging for the aviation industry for over 50 years. Passenger Data Transfer and Advanced Passenger Information solutions from ARINC are the most reliable in the world, and the focus is very much on creating solutions that are high value to the customer at a low cost at a flat monthly rate.

Daily, 16 million messages are sent to 3,000 customers, supporting the two main requirements of traveller intelligence delivery of Advance Passenger Information between carrier and government. API is obligatory in the USA and all EU member states and increasingly being required around the world. Combined with Passenger Name Records (PNR), this information must be sent to the destination country’s border security department for passenger screening and failure to supply the information airlines can obtain a hefty fine.

It is vital for aviation security that information is communicated with the highest reliability. There are a number of ways API and PNR can be delivered, but Type B is fool proof. AviSec handle and convert multiple formats from different airline systems and safely transmit data over ARINC’s highly resilient AviNet network.

ARINC AviSec Data Transfer Pricing can be delivered either Flights Per Month (FPM) or total flat rate for iAPP. They have a simple pricing structure makes it easy for airlines to understand and manage costs effectively.

With this exciting solution it is clear that aircraft messaging can be both affordable and reliable. To find out more please visit avisec-messaging.com.

In Focus: Air Communications from ARINC Direct

September 25, 2012
Business Aviation News
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ARINC Direct Passenger Communications & Flight Support

ARINC Direct Passenger Communications & Flight Support

Recently I came across a web site that assists all of us within the business aviation industry with a fantastic range of services at an affordable cost.  The services, from ARINC Direct, range from passenger communications to flight deck communications and flight support solutions.

ARINC Direct is a leading supplier of data link communications for the business aviation industry, with products and services specifically geared to meeting the unique set of challenges we face. Over half of the world’s business jets rely on ARINC Direct for communication needs.

There is a high demand from passengers for high speed broadband connections whilst in the air. ARINC Direct offer an integrated satellite service, allowing ARINC Direct to offer a complete collection of onboard internet products that are easy to use. This allows passengers to stay connected whether for private or corporate use throughout the flight. The services can also increase the cabin crew efficiency by collecting real time CRM data, resolve any customer issues in flight, book onboard transfers, and track lost baggage.

Flight planning can be made simpler and more efficient with the help from ARINC Direct. With a suite of flight planning services from ARINC Direct you can benefit from airway slot management, advanced route planning, runway analysis and heaps more. They provide flight plans tailored to your aircraft ensuring accurate trip times, fuel consumption and routes. These flight plans are made available by data link or disk, ensuring error free loading on the flight management system.

ARINC’s Flight Deck Weather Graphics are cost effective and reliable. Their support covers either the Honeywell Primus Epic® or Rockwell Collins Pro Line 21® avionics suites offering next generation services.  ARINC Direct are the only service provider that can boast of radar data outside of the continental United States, delivering the most up-to-the-minute weather in the flight deck.

ARINC Direct are the leader in aviation technology solutions — in the air and on the ground —and are committed to the business flight industry. To discover more find them on: business-flight-planning.com.

The Virgin VS Airbus A330 to be fitted with ARINC’s Cabin Connect

September 13, 2012
Business Aviation News
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The Virgin VS Airbus A330 to be the first Virgin aircraft to be fitted with ARINC’s Cabin Connect by March 2013.

ARNIC Swiftbroadband, an IP-based packet-switched service that has constant data connection is being launched with Virgin Atlantic. It benefits all passengers to access internet who can now use their own portable electronic devices via ARINC SwiftBroadband Wi-Fi Internet hotspots and providing oceanic satellite coverage. Cockpit and cabin needs, including flight plan, weather, and chart updates, as well as telephone, text messaging, e-mail, Internet and intranet access will be available.

For more information about ARINC Cabin Connect please visit their site.

Focusing on secure boarder control with Border Management Solutions from ARINC

September 7, 2012
Business Aviation News
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This day and age it is very important that we ensure that border control is secure and therefore essential that no unauthorised travellers enter the country. This is where the Border Management Solutions from ARINC facilitate improved airport operations and border security whilst offering competitive pricing.

It is a legal responsibility of airline carriers that migration laws and regulations are adhered to and therefore a necessity to be aware of and comply with a wide range of legislation and regulations relating to national border control procedure and admittance. Failure to supply API and interactive API (IAPI) airlines can end up with huge fines.

Therefore, Messaging for Government Mandated Authority to Carry requests and responses and Advance Passenger Information is vital. With a flat monthly fee, whole service or charge per flight ARINC makes things simple and easy to ensure manageable costs.

ARINC controls the world’s largest private global network with a highly secure and reliable service that is competitively priced. For more info: electronicborders.com

In Focus: Understanding Type B Messaging

September 5, 2012
Business Aviation News
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ARINC have developed a consultancy service to help understand Type B Messaging. By using their message calculator tool on their website it is possible to ascertain immediately an idea of the size of potential saving can be seen.  ARINC can decrease Messaging costs, simplify IT and communication setups and foresee future needs by working with their clients in a consultative manner.

Having 80 years of aviation communications experience, ARINC understands Type B. They work with airlines in consultation on current messaging environment and give a clear understanding of how Type B is being used, with a view of how an improvement can be made. They also look to the future, offering alternative methods of message delivery where appropriate. This is all reported to the client for a comprehensive business case.

Recommendations will cover use of alternative techniques such as the internet, XML, or SOAP. Airlines will be able to reuse and optimise existing internet infrastructure, which will cut down on high cost leased technology.

Due to security mandates, increased passenger data etc. the impact of Type B costs have greatly increased. ARINC are dedicated to reducing costs and are confident an analysis will provide immediate savings.

Find out more by viewing the website: typebcheck.com

In Focus: Next generation passenger connectivity from ARINC

September 3, 2012
Business Aviation News
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ARINC Cabin ConnectToday we are focusing on the brilliant facility of the Cabin Connect Suite offered from ARINC for both passengers and air crew. Cabin Connect has next generation connectivity and enhanced bandwidth provided by a partnership between ARINC and SwiftBroadband.

SwiftBroadband is one of the best, maximum cost effective, global, packet switched satellite communications networks available today. With a combined aviation experience of over 100 years airlines can make the most of the technical expertise of two industry leaders, ARINC and Inmarsat SwiftBroadband.

With ARINC’s Cabin Connect Solution passengers can surf the internet using their own electronic devices which can promote passenger loyalty to your services. In turn Cabin Crew can become more efficient by offering a better level of customer service by using ARINC’s AirCrew Connect. For those key passengers, Cabin crew can now act as a concierge service.  They would be able to remedy customer service issues straight away by having a direct link back to the head office, or ground team whilst in flight and experience an increase in operational the efficiencies.

For additional information please visit: cabinconnect.aero