Toronto Pearson International Airport has announced that it is to implement a new self-service bag drop system to improve operational productivity and passenger experience.
Canada’s largest airport, who saw 41 million passengers through its gates in 2015, look forward to automating the baggage handling process, which is set to give airlines greater flexibility, and improve the efficiency of the entire check-in process for passengers, who can use mobile devices to check-in online and download their boarding passes.
All over the world, international airports are seeking new, technologically-advanced methods to streamline the passenger processing systems; making the process easier and less time-consuming for travellers, while maintaining critical airport security and improving resource management.
Providers of airport passenger facilitation systems, such as Rockwell Collins, are driven by IATA standards, the need to increase passenger experience, and the use of biometric solutions to ensure airport security remains of paramount importance.
The automation of baggage handling systems in airports is the way forward, giving passengers greater control of their journeys, cutting waiting time and reliance on IT infrastructure, and improving passenger flow with identity management solutions.
With more than 80% of the world’s airline passenger traffic now checking in online, and arriving at the airport with pre-printed boarding passes, it is clear that automation, and the introduction of self-service bag drop features is set to change the way the public travel.