Evolving Self-Service Kiosks

In June Airport Business Magazine featured the evolution of the kiosk. As passengers come to expect technologies to make their check in process simpler companies such as ARINC have reacted to the demand to offer ever increasingly advanced solutions.Common-use self-service (CUSS) kiosks are now extensively used across Europe, but now we are seeing the next generation – kiosks that allow passengers to check-in, select their seat, print boarding passes, and print out their own baggage tags.

ARINC provides cost effective solutions for private and commercial airlines to improve efficiency and security.

In recent years common-use technology that enables multiple airlines to share computer systems at airport check-in desks and boarding gates has become well established. The next decade will see many airports and airlines moving away from PC-based applications to those hosted in cloud computing environments. The advantages of hosted services include not only lower capital outlay and greater efficiency, but also a reduction in power consumption, space requirements and IT airport costs.

ARINC will continue to exploit the benefits of common-use technology by designing new systems to meet the ever-changing demands of the industry. At the same time, the company provides a comprehensive service to enhance customers’ legacy solutions, ensuring they are CUPPS (Common-use Passenger Processing System) compliant and certified.

It is all part of the service at ARINC, which has significant experience in delivering reliable, versatile and innovative solutions to improve all airport operations, from baggage management and passenger reconciliation to terminal optimisation and automated turnaround activity.