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Tag Archives: ARINC vMUSE Airport Common Use Systems

Self-bag Drop Solution Lowers Check-in Time by 60% at Dublin Airport

January 10, 2017
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Rockwell Collins' Bag Drop technology in action | Business Aviation NewsA two-phase project at Dublin Airport has seen a dramatic reduction in passenger check-in times with the introduction of Rockwell Collins’ ARINC vMUSE, self-service kiosks and the latest bag drop solutions.

Frances O’Brien, VP PMO at DAA (Dublin Airport Authority), spearheaded a campaign to streamline airport operations to address the challenges she recognised within the airport. Speaking about the implementation of CUPPS by Rockwell Collins in 2015/16, she said, ‘We worked with Rockwell Collins to implement systems that enable our airlines to share workstations, helping us make the best use of our current resources. As we embarked on this new initiative, our existing relationship plus Rockwell Collins’ extensive industry expertise made them the right partner for us.’

The first phase of the project began in December 2015, with the introduction of 19 Common-Use workstations. This quickly expanded to 64 units through spring 2016 with no issues, described by O’Brien as ‘a painless process.’

The self-service bag drop stations now number 20 in Ryanair’s hub, Terminal 1, and 16 in the Aer Lingus check-in area in Terminal 2. Jim Rogers, the Aer Lingus bag tag and drop off project manager said, ‘Some of our guests have told us that this technology is a key differentiator on whether they would fly with Aer Lingus again. Our fleet size is increasing by about 10 percent this year, and this type of technology allows us to increase throughput without capital expenditure on building and facilities.’

Global Airports Invest in Apps and Self-Service Passenger Processing Solutions

November 29, 2016
Business Aviation News
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Smart device apps making airports efficient | Aviation Industry NewsAs airline passenger numbers continue to increase around the world, airports are making sound investments in apps to assist passengers with self-service and automated solutions to make the processes of check-in, security and baggage handling easier. Airports are realising that these investments are already paying off in increased passenger experience and in the increased efficiency for the airport operator.

Common-use check-in and bag drop desks have been operating in global airports successfully, and with an estimated 80% of passengers now checking-in online using smart devices and their desktops, the introduction of apps has further streamlined the entire process of checking-in. Airports are also able to provide additional travel information to passengers via these innovative applications, which is another way travellers are gaining even greater control of their journey, increasing passenger satisfaction significantly.

Large airport services providers, such as Rockwell Collins, deliver technological advancements that enable airport operators to achieve greater efficiency across the airport environment, with solutions such as automated check-in kiosks, bag drop facilities and more common-use applications that can be accessed directly from smart devices. The addition of ARINC ExpressDrop has given airports the opportunity to address off-site baggage handling, further adding to efficiency, and helping to reduce waiting and queueing times.

As air travel continues to increase by an average of 5% every year, self-service passenger processing innovations seem an obvious path for airport operators to take.

AVSEC 2015 Opens with Emirates CEO – ‘Aviation Security Must Keep Pace’

October 12, 2015
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Providers of technology solutions for aviation security and biometric passenger screeningThe Aviation Security Symposium and Awards (AVSEC) opening convocation in Dubai began with a warning from Emirates CEO, Sir Tim Clark, that both airlines and security professionals must keep pace by working together in the face of ever-increasing and sophisticated threats to global aviation.

Sir Clark said that ‘If the threats have changed, then so must the management of these threats,’ speaking of the 9/11 terror attacks and the issue of reliance of metal and x-ray detectors to screen passengers and cargo, making the assumption that security ‘has been enforced.’

While technological solutions are improving across the world, particularly in the area of biometrics screening, Clark also stressed that training and education of both professionals and the public about security threats is key to maintaining safety.

Dominican Republic Upgrade Airport Systems to Enhance Security

September 25, 2015
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Airport Systems for Passenger Processing | Business Aviation NewsAs countries all over the world look to make improvements to passenger processing and border security, the Dominican Republic now joins them as the latest country to subscribe to the Advance Passenger Information System.

Rockwell Collins are to provide a new border control system for the Dominican Republic in a new agreement that includes secure airport messaging and DCS integration.

Rockwell Collins’ ARINC solutions have long been at the forefront of airport security, with products that range from information management and IT integration to turnkey automated border security systems including eGates.

Lufthansa Become First Airline to Implement Mobile Passenger Processing

September 11, 2015
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Lufthansa Select vMUSE Mobile | Business Aviation NewsRockwell Collins’ new ARINC vMUSE mobile passenger processing platform will be launched by Lufthansa as they become the first airline to implement the technology.

This latest innovation in passenger processing promises to speed up the check-in process, which can be carried out by personnel on the ground using tablet devices, wherever they can get an internet signal and connection, even in the hotel foyer.

ARINC vMUSE mobile is based on an entirely mobile common-use passenger processing system (CUPPS) and is the first of its kind in the industry. Enabling cost-sharing and space-saving in the terminal, the solution paves the way for greater flexibility within the airport environment.

Self Service Check-In Kiosks Installed at LCY

August 16, 2015
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Find Out More About London City AirportLondon City Airport (LCY) has embraced the holiday season, and the inevitable increase in passenger traffic, with the installation of 26 self-service check-in kiosks to help speed up passenger processing.

Designed by SITA, the kiosks are user-friendly and can also display flight information, including flight disruption and way finding.

Other providers of airport self-service kiosks, such as ARINC, utilise common use terminal equipment for the addition of single bag drop points for multiple airlines, further streamlining the check in process.

As passenger numbers rise at a global average of 5% every year, and noticeably more-so at certain peak times, it is clear that the increase of automated airport check-in systems is also inevitable.

Orlando Sanford International Airport to Upgrade Passenger Processing Technology

July 27, 2015
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Find Out More About Passenger Processing Systems and Airport Technology IntegrationIt has been announced that Orlando Sanford International Airport (SFB) are to replace their current airport technology with an upgrade to improve their operational efficiency using a common use platform.

The airport will use AirIT’s EASE (Extended Airline System Environment) to increase flexibility for their major operations, including passenger processing, flight information displays, airport database operation and airline resources with a shared option to allow leverage of airport network infrastructure.

These and other providers of common use airport management systems, such as Rockwell Collins’ ARINC, deliver the opportunity for airports across the world to integrate systems and give airlines greater flexibility in terms of cost-management and efficiency.

Common-Use Identity Management Developed for Airports

March 18, 2015
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Using Technology to Provide Increased Airport SecurityAtkins Identity Management toolkit will be integrated with the ARINC vMUSE and VeriPax technologies from Rockwell Collins to produce a new suite of fully integrated and configurable airport identity management solutions, which will help to take automated passenger processing to another level, while maintaining critical airport security.

The combined technologies will capture passenger identities using biometrics, comparing the information with boarding passes and passport details, including finger print and facial recognition capabilities.

Nick Whitehead, head of strategic services in identity assurance at Atkins said, “Combining Rockwell Collins’ experience deploying CUPPS technology at airports worldwide with our proven capabilities in developing and implementing biometric applications has allowed us to create a fully integrated identity management solution for airports. Airports can use this service to validate a passenger’s identity, ensuring that the individual given the authority to fly is actually the one who boards the plane.”

The initial implementation of the technology will include highly configurable elements and standardised plug-ins to allow seamless identity management without making changes to an airline’s DCS.

Atkins is a leading global design, engineering and project management company with employees in the UK, Middle East, Europe, Asia Pacific and North America.

Rockwell Collins’ ARINC Passenger Processing Systems Contracts Renewed for Another Six Years by Indira Ghandi Airport

November 12, 2014
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Rockwell Collins' ARINC Check-In-Counter & Baggage SystemsThis week it has been announced that Indira Ghandi Airport (IGI), India’s busiest hub, has renewed its contracts and signed for another six years with Rockwell Collins’ ARINC passenger processing systems and technology, following ICI’s recent award to the company as “Best IT Service Provider” for the second consecutive year.

IGI has used the ARINC vMUSE common-use passenger processing system for more than five years, in addition to ARINC SelfServ kiosks and ARINC VeriPax Passenger Reconciliation system, ARINC BagLink for baggage messaging and Rockwell Collins’ integration of a Local Departure Control System in Terminals 1D and 3.

“IGI has prided itself on being a purveyor of new technology, recognizing it as key to becoming a world-class airport,” said Chief Information Officer and Vice President Davesh Shukla, Delhi International Airport Ltd., on why it has worked closely with Rockwell Collins on implementing the newest and latest technology to aid in ‘Fast Travel.’

“We created a customized solution for IGI that accommodates its rapid growth, while continuing to improve the passenger experience, enhance their competitive advantage and maximize return on investment,” explained Heament John Kurian, managing director, Information Management Services division, Asia Pacific for Rockwell Collins.

As a part of the new contract, the airport will work with Rockwell Collins integrators to deploy mobile and portable check-in devices throughout in a bit to further streamline and enhance the passenger processing experience for both the passenger and the airport.

The space-saving attributes of the modern passenger check-in systems, which now incorporate greater flexibility with multiple airline check in facilities and bag drop points, give airports the opportunity to create enhanced retail spaces and better utilisation of airport personnel within the terminals. This allows increased operational productivity and a better experience for the passenger with the reduced likelihood of queueing and ground delays.

Rockwell Collins Selected by Cardiff Airport for CUSS Kiosks

October 10, 2014
Business Aviation News
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Self-Service Check-In Brings Enhanced Passenger ExperienceRockwell Collins continue their successful promotion of their ARINC Common-Use, Self-Service platform this month with the announcement of a new agreement signed with Cardiff Airport (CIAL).

A fully managed solution will be provided, including hosted connectivity from the Slough-based data centre. CUSS kiosks can help to speed up and streamline the entire passenger processing system, delivering an enhanced passenger experience at the same time. The ability to provide cost-sharing applications for operating airlines, gives the airport greater flexibility and enables better use of expensive terminal space without the need for dedicated, airline-specific check-in desks.

CIAL worked with ARINC for many years, with the first installation of the iMUSE platform in 2003 and an upgrade to ARINC vMUSE Enterprise in 2011 and look forward to continuing the relationship with ARINC’s new owners, Rockwell Collins.