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Wi-Fi Internet in the sky via satellite

March 21, 2012
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Because they have few limits on bandwidth airlines are giving satellites a second look for delivering onboard Internet services to passengers.

Satellites are an attractive option for airlines that are still figuring out the best and most affordable ways to deliver Internet on flights.

Currently most U.S. carriers offering in-flight Internet, including Delta Air Lines, American Airlines, US Airways, Alaska Airlines, AirTran and Virgin America, use so-called air-to-ground technology provided by Illinois-based Gogo. This system only offers limited availability the aircraft must be flying over land.

Consultant Michael Planey says “Satellites offer broadband capability that gives airlines flexibility to offer more services to passengers”.

The commercial incentive for airlines are potential additional revenue sources that will require more broadband bandwidth, including streaming videos, online shopping, booking hotels and local destination coupons.

ARINC Cabin Connect - In-flight Broadband

ARINC Cabin Connect - In-flight Broadband

Onboard internet is offered by ARINC’s Cabin Connect Service. Passengers can now browse, email, IM, tweet, shop and more direct from their own device.

For more information on how ARINC’s passenger WiFi product can revolutionise the inflight experience please visit: www.cabinconnect.aero

ARINC Delivers Advance Passenger Information Service (APIS) for the Netherlands

March 21, 2012
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ARINC Incorporated announces the deployment of its Advance Passenger Information System (APIS) messaging service to support message transmission to the Netherlands Ministry of the Interior and Kingdom Relations. ARINC’s EMEA Government & Security Division has installed the new APIS service, in full cooperation with the Identity Management & Immigration (IDMI) programme directorate to support its Innovation Border Management Programme (Vernieuwing Grensmanagement or VGM).

ARINC Delivers Advance Passenger Information (APIS)

ARINC Delivers Advance Passenger Information (APIS)

The ARINC solution interfaces seamlessly with the existing IDMI border control system. “ARINC greatly values the relationship we have established with the IDMI programme directorate and the Royal Netherlands Marechausse (Koninklijke Marechausee – KMAR), which has stretched back to the successful pilot programme from 2009” stated Ray Batt, ARINC Director, Government & Security.”ARINC is eager to become an important technology partner to the Ministry of the Interior and Kingdom Relations and to assist the Netherlands in reaching its future Border Control objectives.” “This APIS system based on our latest Advance Passenger Information eXchange (APIX) platform is a natural complement to the wider innovative border control solutions already deployed in the Netherlands”, stated Ray Batt. “We strongly believe that the future will demand a continuous increase in the integration of intelligence led border control systems.”

ARINC is committed to providing advanced border management solutions that encompass network transport technology, a messaging service, and message format translations in an effective, reliable, and cost-effective manner. These capabilities perfectly link to the proven expertise of the Identity Management & Immigration (IDMI) programme directorate and the Royal Netherlands Marechausse.

Industry-standard API messaging, part of the ARINC Electronic Borders security portfolio, is increasingly demanded by government agencies because it provides pre-arrival and pre-departure manifest data on all passengers and crew, improving the security of national borders. ARINC Electronic Borders provides a portfolio of border solutions to manage the entry and exit of travellers entering or leaving a country via Air, Sea, or Land borders. ARINC can tailor and scale each solution to meet specific customer requirements, while also meeting industry standards sought by international trade organizations and governments.

The Netherlands APIS project signifies another significant milestone in ARINC’s aim to become a premier provider of Electronic Borders solutions within the Europe Middle East and African region.

For more information on advance passenger information systems please visit AviSec Messaging or for complete border management solutions visit Electronic Borders. .

London Gatwick Airport Turns to ARINC to Enhance Check-In Kiosk Operations

February 23, 2012
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vMUSE Multi-Airline Check-in

vMUSE Multi-Airline Check-in

Last month we heard that ARINC Incorporated has taken over the support and maintenance of 48 Common-Use Self-Service (CUSS) kiosks used by international airlines at London Gatwick Airport.

ARINC was contracted for the work in late 2010 after Gatwick Airport requested a proposal for support services for their existing kiosk estate. ARINC’s offer included a new software platform to improve operation of the kiosks, and a full maintenance and support package to ensure on-going operational effectiveness.

ARINC fast-tracked the installation. Beginning in late 2010 it took over the existing kiosk hardware and installed new IBM CUSS platform software to manage the kiosks and their associated airline applications. The project was finished in just 12 weeks.

More recently, ARINC has installed and now supports an additional 30 new IBM “N series” kiosks within Gatwick’s North Terminal.

“Automated passenger processing solutions are more critical than ever for airports today,” stated Andy Hubbard, ARINC EMEA Managing Director. “Efficiently managing the diverse passenger profile of today’s travellers is key to an airport’s success, and a cost-effective and reliable CUSS system is a vital part of the solution. We are delighted to be given the opportunity to assist Gatwick Airport in delivering on their vision of streamlined passenger handling.”

ARINC has become the industry leader in this area of passenger processing, and with IBM has installed 60% of the CUSS kiosks at airports worldwide. ARINC also supports other CUSS kiosk installations at a number of UK airports. “IBM has worked with a large number of airlines and airports around the world for many years and is dedicated to developing smarter ways to make airport operations more efficient and cost-effective,” said Stephen Luurtsema, Associate Partner, IBM GBS Travel & Transportation.

For business aviation customers ARINC offers vMUSE. vMUSE offers secure connections into the cloud with its elasticity of resources and promise of even greater savings through the use of a vast centralised computing infrastructure that can be easily accessed via the internet. This is, in effect, “pay-as-you-go” computing that reduces capital expenditure, minimises management overheads and gives immediate access – with nearly infinite capacity – to a broad range of applications.

Working within the ARINC private cloud, vMUSE Enterprise puts the power of common use systems within reach of airports and airlines whose passenger volumes may be too small to justify the investment in traditional CUTE (Common Use Terminal Equipment) infrastructure.

For more information please visit the vMUSE website.

Advance Passenger Information Data Row

February 16, 2012
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AviSec Advance Passenger Information
AviSec Advance Passenger Information

This month we heard that the US and European Governments are disputing a deal on passenger data sharing – put together to fight serious crime and terrorism.

Advance Passenger Information (API), is obligatory in the USA and all EU member states. Increasingly it is being required by governments around the world. Combined with Passenger Name Records (PNR), this information must be sent to the destination country’s border security department for passenger screening, crucial for effective border management. Failure to supply API can land airlines with fines of up to $5,000.

One Dutch parliament member has spoken against the new deal, and if enough support is gathered the EU could vote against the deal in April. A rejection by the Parliament could leave major commercial airlines serving trans-Atlantic routes in a form of legal limbo – as airline would be obliged to supply the information to the US – but face legal action from EU passengers.

The dispute over passenger name records (which can include names, addresses, phone numbers, itineraries and credit card numbers) demonstrates the differing priorities of the US and EU.

Carriers looking to improve their Advance Passenger Information provision and remain in line with the latest legal requirements can turn to the industry leaders ARINC. The AviSec Messaging service has served the air transport industry’s need for secure, reliable messaging for over 50 years. Secure delivery is paramount for airlines which must transmit API in the form of batch flight manifests to border control agencies in the destination country.

Interactive API requires a fast and efficient query-response environment. AviSec leverages ARINC’s travel industry messaging service and supports a broad spectrum of IP protocols and legacy airline protocols.

For more information please visit www.avisec-messaging.com.

FAA Approves Use of ARINC’s HFDL Network for Air Traffic Control Data Link Communications

February 14, 2012
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ARINC Flight Deck Communications Services

ARINC Flight Deck Communications Services

Last week we heard that following a recent trial, the U.S. Federal Aviation Administration (FAA) has prepared the way for data link Air Traffic Control (ATC) communications over the global High Frequency Data Link (HFDL) network of ARINC Incorporated.

This decision means that aircraft already using HFDL for operational communications will be capable of using the ARINC service to communicate with controllers as well.

 “By offering customers maximum diversity in media, including Satellite, VHF and HFDL, ARINC is in the unique position of delivering the most robust communications package possible,” stated Bill Doyen, ARINC’s HFDL Program Manager. “The aviation industry has already embraced HFDL, as evidenced by its two largest airframe makers providing HFDL forward-fit on all new long-range aircraft coming off their lines.”

HFDL is a unique global data communications service available only through ARINC. Ground stations located around the world provide overlapping, redundant HFDL coverage everywhere on the planet, including the north and south polar regions. ARINC’s HFDL service has experienced consistent double-digit growth year after year.

This is just one of the many flight deck communication and flight support services available through ARINC. More information can be found at http://www.business-flight-support.com/.

Faster, friendlier AviNet Mail

February 13, 2012
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AviNet Mail is the Web-based face of ARINC’s industry-standard Type B messaging service. In a recent survey of nearly 200 users no fewer than 72 per cent said they were very satisfied with the service, more than 60 per cent reported that their Type B bills had fallen after they had adopted it, and nearly all of them said they would be glad to recommend it to others.

Flexibility is one of the key strengths of AviNet Mail. Messages can be read all over the world on wireless Internet-enabled handheld devices like the iPhone and Blackberry. And the service’s infrastructure has “any-to-any” interoperability built into it, allowing customers to select the user interface that best suits their applications without having to worry about compatibility with their business partners.

The new version is even faster and more user-friendly than the one already in full operation with more than 550 customers. They use it for a wide variety of functions, including monitoring flight departures and arrivals, load control, passenger and cargo handling, and arranging ground transportation, wheelchair assistance and special in-flight catering.

“We’re intent on helping our customers to achieve still more cost savings and improvements in efficiency,” says Laura Petrozziello, sales and business manager for aviation solutions at ARINC EMEA. “We listened to their views and have taken them into account in this further development of AviNet Mail.”

The new features include a very powerful desktop client that synchronises customer PCs with ARINC’s Webmail and has additional templates to help users to send the more labour-intensive standard messages quickly and accurately.

“Some of these message formats are very complicated,” says Petrozziello. “Our templates make the customer’s life a lot easier.” The new desktop also has a built-in customer care capability supported 24×7 by a call centre.

“This client is a full ARINC product that we manage end-to-end,” says Petrozziello. “It has all the rules you would expect from a corporate email client like Outlook, so that it’s very straightforward to filter, forward and manage messages.

For more information on Type B Messaging and to calculate if you could save money on Type B Messaging please visit typebcheck.com.

Leading Greek Handling Provider Switches to ARINC’s Type B Messaging Service

February 5, 2012
Business Aviation News Introduction
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Type B Messaging Services
Type B Messaging Services

Last week we heard that Goldair Handling has contracted ARINC to handle its Type B messaging. Goldair has migrated 28 addresses to ARINC’s user-friendly messaging solution AviNet® Mail. ARINC completed the installations in less than a month.

The AviNet Mail service offers low-cost Type B, e-mail and SMS messaging over a secure network. With its single interface from any internet connection, and a simple message-formatting template, AviNet Mail is ideal for airlines, cargo operations, flight dispatch operators and caterers, as well as ground handlers.

AviNet Mail sales manager, Carlos Fernandes, was stated The decision was based on ARINC’s superior technical support and straightforward billing system.”

ARINC’s AviNet Type B Messaging service is used for GLOBALink ACARS®, passenger reservations, aviation weather data, flight planning and more.

Developed for reliability, security and consideration of the economic considerations of business aviation, AviNet Type B Messaging Service handles over 20 million messages every day.

For more information please visit: www.typebmessaging-avinet.com.

 

ARINC vMUSE at Berlin Brandenburg Airport

February 4, 2012
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ARINC vMUSE Airport Common Use Systems

ARINC vMUSE Airport Common Use Systems

 

This week we wanted to look at the ARINC vMUSE product. We heard in January that ARINC won a contract with Bradenburg contract in Berlin to supply and install the passenger check-in and departure systems for 31 airlines and handling agents, with capacity for 27 million passengers each year, with room for further expansion.
ARINC will install its common use passenger processing system (CUPPS) – vMUSE ¬– as well as its BagLink baggage information distribution system. vMUSE includes self-service kiosks and baggage drops.
 
54 workstations have already been implemented on a live test environment, the hardware installation is expected to be completed in February, and at full operation ARINC will have rolled out vMUSE on 153 workstations for check-in and back office desks, and on 188 boarding gate workstations.
ARINC have also installed its AviNet Airport service at the gateway, allowing for airlines to connect to the host systems immediately.
vMUSE Enterprise, the latest version of ARINC’s well-known MUSE® (Multi-User System Environment) common use platform, combines the security and reliability of vMUSE with advanced virtualisation technology to provide seamless, multi-airline check-in without having to install and manage on-site servers and platform software. This puts the power of common use systems within reach of airports and airlines whose passenger volumes may be too small to justify the investment in traditional CUTE (Common Use Terminal Equipment) infrastructure.

For more information please visit vmuse-enterprise.com.

ARINC Offers Cabin WiFi and Diversifies Data Applications

January 17, 2012
Business Aviation News
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ARINC In Flight Broadband Technology

ARINC In Flight Broadband Technology

ARINC has already joined the crowded market for wireless Internet access in airline cabins with the unveiling of its new Cabin Connect suite of products, using Inmarsat’s SwiftBroadband connection. The service allows passengers to connect online with their own portable electronic devices, through either free access provided by the airlines or prepayment when they buy their tickets.

Other projects at Arinc–a long-established flight-planning and data specialist–include integrating electronic flight bags into the cockpits of Hong Kong-based Cathay Pacific’s airplanes, as well as introducing new self-service check-in kiosks at smaller airports such as Belfast City in Northern Ireland, and expanding its GlobaLink VHF datalink network, concentrating on boosting coverage in Asia.
ARINC’s Cabin Connect offers:

  • Next Generation Passenger Connectivity
  • Personal Electronic Device Support

Thanks to the enhanced bandwidth offered by SwiftBroadband and ARINC’s Cabin Connect Solution, airline passengers can now surf the internet, send and receive email, and use universal messaging all through their own portable electronic device, be that laptop, tablet computer eg iPad or Playbook, smart phone or portable gaming devices.

Supporting various commercial models, ARINC works with airlines to find the best unique solution, creating differentiation and increased value that can help to promote passenger loyalty.

More information on Cabin Connect can be found at http://www.cabinconnect.aero/.

FAA: US Business jet activity continues to rise

January 13, 2012
Business Aviation News
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Business Jets Activity Increasing

Business Jets Activity Increasing

2011 saw an increase in business jet activity we heard this week from FLIGHT. Starting in 2009 numbers have continued to rise the US Federal Aviation Administration’s enhanced traffic management system reported.

As of the end of November, the FAA counted 3.6 million business jet operations for the calendar year.This tally would appear to be on track to break the 2010 yearly total of 3.8 million operations by about 3% if December figures follow trends from previous months. The December 2010 to November 2011 operations total was up more than 4% compared with the previous year tally.

The top three business aircraft models in terms of usage since December 2010 were the Cessna Citation XLS family, with more than 320,000 operations through the end of November, followed by the Hawker 750/850/900 series at nearly 300,000 operations, and the Cessna Citation Ultra/Encore line.

Teterboro airport, near New York city, continued to be the top US airport for business jet activity, with more than 123,000 operations in the same period, followed by nearby Westchester County, at 60,000 operations, and Dulles international, at 57,000 operations.