It has been announced that Rotterdam The Hague Airport will soon begin testing a new, automated baggage handling solution that promises to improve baggage processes through the use of automated vehicles.
The new system trials will run over three months and will give a real view of the effectivity of this level of automation in a live airport environment. Most interestingly, the vehicles will carry just a single item of baggage, and will use a system intelligence, or awareness, to determine the best route through the airport. Some industry experts are cautiously hailing the new technology as a solution for the future of airport baggage handling, while expressing an interest in the trials in terms of the cost-efficiency and security aspects of the system.
Another bonus feature of the system is its ability to power itself through the use of stored electricity generated by solar panels, and a further green benefit is that the vehicles are fully recyclable.
All over the world in airports of all sizes, baggage handling processes are being closely examined, particularly with the introduction of the latest mandate for seamless tracking of luggage – IATA’s Resolution 753. Within the mandatory regulations, airlines must now provide tracking information at certain points during the baggage journey.
The aim of the resolution is to significantly reduce instances of lost or mishandled baggage, a problem that costs the industry millions of euros every year. Through automation, and smart technologies, baggage handling systems suppliers across the globe are developing and introducing ever-evolving solutions to tackle these issues and contribute to raising passenger satisfaction.
Although many industry professionals believe that the future of all successful airport operations will lie in the use of biometrics technology, automation of core, critical systems such as baggage handling and reconciliation helps to streamline and increase operational productivity.
We will be following the Rotterdam airport baggage handling trials with interest over the next few months.