Gatwick Baggage Handling Fiasco Looks Grim for Swissport

Rumours are circulating that the aviation arm of John Menzies, the newspaper and magazine distributor, could take over from baggage handlers Swissport at Gatwick Airport if a repeat of last months’ baggage fiasco occurs.

The airport was forced to apologise to hundreds of passengers who were told to go home empty-handed because of what was later described as a ‘failure to meet service levels’ by Swissport.

Following the debacle, Monarch Airlines cancelled two Swissport contracts at Gatwick and Manchester, while International Consolidated Airlines said it will ‘look at other opportunities’ should the delays continue.

John Menzies provides cargo and passenger ground-handling services, including ticketing, check-in, baggage reclamation and passenger lounge facilities, which makes up two-thirds of its current aviation business revenue. There is no doubt that share prices would make a dramatic increase should they take over from Swissport as Gatwick and Manchester airports baggage handlers.