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ARINC Cabin ConnectToday we are focusing on the brilliant facility of the Cabin Connect Suite offered from ARINC for both passengers and air crew. Cabin Connect has next generation connectivity and enhanced bandwidth provided by a partnership between ARINC and SwiftBroadband.

SwiftBroadband is one of the best, maximum cost effective, global, packet switched satellite communications networks available today. With a combined aviation experience of over 100 years airlines can make the most of the technical expertise of two industry leaders, ARINC and Inmarsat SwiftBroadband.

With ARINC’s Cabin Connect Solution passengers can surf the internet using their own electronic devices which can promote passenger loyalty to your services. In turn Cabin Crew can become more efficient by offering a better level of customer service by using ARINC’s AirCrew Connect. For those key passengers, Cabin crew can now act as a concierge service.  They would be able to remedy customer service issues straight away by having a direct link back to the head office, or ground team whilst in flight and experience an increase in operational the efficiencies.

For additional information please visit: cabinconnect.aero

Whilst looking at various business aviation products I came across a service from ARINC Direct that allows pilots to use mobile devices to access flight planning services – ARINC Direct Mobile. Pilots are able to manage most of the flight planning without a computer. They can create, amend or cancel a flight plan as well as send messages to and fro from the aircraft with the reliability we would insist on.

Mobile Flight Planning Solutions

With these mobile devices pilots have access to real time text and graphic weather reports, are able to order fuel, have radar and have access to airport information -getting the most up to date information available for flight planning.

ARINC Direct Business Aviation Solutions is known world over to be the most capable company in the industry to provide private jet owners and operators with a level of innovation, technology and service. We can rest assured when we use the services from ARINC Direct for passenger & crew communications and flight support services of a first class service.

For more info:  business-flight-support.com

ARINC are offering airlines the next generation of passenger connectivity and personal electronic device support with their product Cabin Connect.

ARINC work in partnership with Inmarsat’s SwiftBroadband solution to deliver enhanced bandwidth so that airline passengers can now surf the internet, send and receive email, and use universal messaging all through their own portable electronic device, be that laptop, tablet computer e.g. iPad or Playbook, smart phone or portable gaming devices.

ARINC Cabin Connect SwiftBroadband

ARINC Cabin Connect SwiftBroadband

Alongside this ARINC offer AirCrew connect, a solution offering cabin crew connectivity to allow crew to become more efficient and offer a better level of customer service to passengers inflight. Cabin crew can now act as a concierge service for those important passengers, can collect real time CRM data as well as active fault finding and reporting. Anything that can be done on paper can now be logged and sent while inflight, allowing airlines to enjoy increased operational efficiencies.

Thanks to AirCrew Connect it is also possible to do real time fault finding, providing increased efficiencies as any issues with the IFE or onboard systems can either be remedied in flight (dependent upon the airline’s IFE hardware provider) or engineers can be booked to be waiting on stand for the aircraft to arrive at its destination, thus decreasing the amount of downtime the airframe requires.

Supporting various commercial models, ARINC can work with airlines to find the best unique solution to offer to your passengers and crew, creating differentiation and increased value that can help to promote passenger loyalty.

To find out more about the service please visit the ARINC Cabin Connect website.

CommutAir has chosen the ARINC AviNet Global Data Network Solution to transmit crew Advance Passenger Information to ensure adherence with Canada Border Services Agency (CBSA) passenger reporting requirements. The new proprietary reporting guidelines were created by CBSA in response to privacy and data quality concerns.

CommutAir said it selected ARINC to create a customized solution that would comply with CBSA’s new Data Acquisition Solution guidelines. On behalf of the carrier, ARINC will perform the required message format and communications protocol conversion to meet CBSA guidelines.

CommutAir is headquartered in South Burlington, Vermont with operations centered in Cleveland, Ohio and Newark, New Jersey. The company provides regular flights into Toronto and between more than 20 cities throughout the Midwestern and Northeastern U.S.

ARINC can examine the aviation messaging needs of any aviation user, and make a quick check of potential savings easily available through an online calculator. ARINC says “We understand Type B messaging better than anyone. That’s why we’ve developed a consultancy service to help you understand it too. Use our message calculator tool to gain an immediate idea of the size of your potential saving and then contact us to confirm the numbers”.

The online calculator can be found at: ARINC Type B Check

The Federal Aviation Administration (FAA) estimates that 70% of all aviation delays are caused by weather events, costing the U.S. $27 billion in lost productivity annually.

With two-thirds of these delays preventable with better flight planning, the public and private sector are working together to improve how air traffic controllers and pilots identify and manage weather.

The FAA’s Next Generation (NextGen) air traffic control modernization program has already begun to improve the National Airspace System and transform the way we fly. NextGen is moving aircraft navigation from traditional ground-based radar systems to a global constellation of satellites and upgrading air traffic communications infrastructure to enhance real-time data availability and enable effective collaboration through information sharing.

For business jet owners and operators flight planning for weather events can be challenging. Balancing cost and service is a necessary part of business aviation. Flight support and flight planning services, such as those offered by ARINC direct are invaluable.

As an FAA QICP-certified weather provider, ARINC Direct offers a multitude of services—including a wide array of text products and hundreds of prognostic charts and animations with the most detailed weather data customised to operational needs with both real-time and forecast weather charts, including U.S. NEXRAD and worldwide radar and satellite imagery.

For more information on how ARINC Direct can help business aviation users balance cost with exceptional service please visit the ARINC Direct Flight Support page.

This week we heard that the Border Agency currently has a backlog of 276,000 immigration cases and private companies are tendering for the contract to deal with them.

Business Aviation News - Border Management Solutions

Business Aviation News – Border Management Solutions

It is a sad fact that a third of immigrant overstay in the UK. Passenger records held in the e-borders database, which covers details of all flights outside Europe to and from Britain, will be checked and there will be careful monitoring of the 100 immigrants whose visas expire daily.

MPs sitting on the Commons Home Affairs Committee said the UK has become a ‘Bermuda Triangle’ for migrants, a country where it is ‘easy to get in, but impossible to keep track of everyone, let alone get them out.’

So what part do the airlines play in prevention of this problem?

The legal responsibilities of airline carriers are found in the migration laws and regulations of the state that grants those rights to land. All carriers must therefore be familiar with, and comply with, a wide range of legislation and regulations relating to national border control procedure and admittance.

This is detailed in Annex 9 of ICAO’s Convention on Civil Aviation, known as the Chicago Convention which covers the obligations on Carriers and states regarding the Facilitation of people and implementation of Border Control.

Having effective and harmonised guidelines to deal with:

•the communication of advance passenger information

•improperly documented travelers

•the denial of boarding to potential asylum-seekers

•and arrangements in regard to inadmissible passengers who are in transit

are important for airlines and airports to meet their obligations and provide the highest levels of customer service, as well as keep control of operational costs of staff and IT systems incurred as a result of new security requirements and mandates.

An effective solution for airlines?

The ARINC Border Management System is designed to adapt to the changes in operational process and support new technology, enabling Border Control agencies to flex with changing demands and capabilities.

Today it is not enough to simply secure borders from unauthorised entry by known undesirables. Now it is necessary to manage the stay of travellers, from entry through to exit, to know who has been in the country and when they left.

The ARINC Border Management System delivers a full stay management capability, screening all travellers before they travel, and managing visitors throughout their stay.

The ARINC Border Management system is a role-based system, managing entry and exit processes, and improving traveller flow at the primary line. The system supports secondary line investigative processes, enabling immigration, customs and other agencies to co-ordinate resources for a holistic view on potential threats.

For more information please visit ARINC Border Management Solutions

We recently saw reported on Flight Global that fractional ownership provider NetJets has placed orders that could end up totalling $9.6 billion with Bombardier and Cessna for up to 425 new private jets.

If all options are exercised, the deal could ultimately comprise up to 275 Bombardier Challenger aircraft, and up to 150 Cessna Citation Latitudes.

The deal includes firm orders for 100 Bombardier jets, comprising 75 Challenger 300s, with deliveries to start in 2014, and 25 Challenger 605s, with deliveries to begin in 2015, said Bombardier in a statement.

Business Avition News - Largest Private Jet Deal

© Bombardier

The Bombardier deal includes an after market support agreement for up to 15 years, which could end up being worth $820 million. It will see Bombardier provide scheduled and unscheduled line and heavy maintenance support for NetJets’ Challenger 300 and 605 Series aircraft.

The Cessna component of the deal includes firm orders for 25 Cessna Citation Latitudes, with deliveries to commence in 2016, and options for 125 more.

NetJets added that the purchase is part of its 10-year business plan, which includes continuous renew of its 725 strong fleet of aircraft.

It was recently reported that only a quarter of passengers satisfied with on-board wifi services. A study from FlightView found that despite the increase in uptake of services by airlines just 28% of passengers were satisfied with their service.

So how can airlines offer a better service to their passengers?

ARINC Direct offers a series of solutions for business aviation owners and operators with this very problem in mind. With ARINC in-flight broadband you can deliver solutions to promote passenger loyalty. Integrated satellite services allow you to offer your passengers easy-to-use products based on Inmarsat or Iridium satellite communications services, allowing passengers to stay connected.

ARINC Direct’s Satellite Services offer reliable, cost-effective, voice and data services for your aircraft whenever and wherever you may fly.

Passenger Communications - Satellite Communications

Passenger Communications – Satellite Communications

For voice communications the ARINC business aviation services keep passengers connected with the ability to make calls, send and receive faxes, and stay online anywhere in the world.For the full range of passenger communications services offered by ARINC direct please visit the ARINC Direct Flight Support site.

In general business aviation news we saw that the Oxford Aviation Academy based at Oxford Airport near Kidlington has been bought up by Canadian company CAE for £195m. Training hundreds of pilot each year the Oxford Aviation Academy has nine other sites around the world.

CAE president Marc Parent said: “We are very excited about this acquisition as it enables us to offer customers more locations as well as a new service for pilot and maintenance crew sourcing.”

Business Aviation News - Oxford Aviation Academy bought by CAE

Business Aviation News – Oxford Aviation Academy bought by CAE