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Monthly Archives: December 2013

Mission Critical Messaging Upgrade for Mihin Lanka & SriLankan Airlines

December 4, 2013
Business Aviation News
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SriLankan Airlines Upgrade Passenger Processing Systems as Tourism GrowsSriLankan Airlines and Mihin Lanka have announced an upgrade to the AMADEUS Altea Suite for enhanced mission critical messaging capability as a part of the bid to become more ‘customer centric.’

The messaging system will allow the airline to manage more effectively passenger reservations, departure control and inventory processes.

Although the changeover, scheduled for 7th and 8th December will cause slight disruption, it is hoped that this will be minor and should not affect online check-in, other than the duration reduced to 24 hours.

SriLankan Airlines offices will be available by telephone throughout the changeover to deal with the redemption of air miles for FlySmiLes members between 6th and 13th December.

Once completed, the changeover will make a significant difference to passenger processing, streamlining operations and procedures, bringing passengers an enhanced travel experience.

The new system plays a major role in the expansion of SriLankan Airlines and also with the planned induction into the OneWorld Alliance in the first part of 2014.

DW International Aviation Consultancy & Navtech Partner for Flight Planning

December 4, 2013
Business Aviation News
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Leading TypeB Messaging Consultancy ServicesUK-based aviation consultants, DW International have announced a new partnership with Navtech, leading in-flight operations software and services providers. The partnership agreement will provide GPS coverage information for airports and routes for the Navtech Flight Plan (NFP) customers to meet PBN guidelines and mandatory State requirements.

Bill Macey, Product Director of Flight Planning at Navtech said, “The relationship with DWI will strengthen the Navtech Flight Plan product. We are continuously motivated to provide our customers with superior quality offerings, especially when they are supported by a partnership with a reputable aviation firm like DWI. Their reliable 24/7 service, along with their initial help desk support will afford our users peace of mind.”

DW International brings technical support as an independent consultancy for aviation communications, navigations and air traffic management.

Many companies enlist the services of consultancy firms for product planning and advice in many areas of aviation.

Leading industry companies, such as ARINC, operate independent consultancy agencies calling upon combined years of experience and technical knowledge to assist the industry with messaging solutions, communications appraisals and operational activities to streamline facilities, maximising cost effective practices across the board.

Thanksgiving Airport Queuing Shortened at Miami with Self-Service Kiosks

December 1, 2013
Business Aviation News
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Reduce Airport Queuing with Automated SystemsThe way airline passengers are travelling in modern airports is changing thanks largely to the introduction of self-service kiosks and automated baggage handling systems in airports.

Soon airport queuing will be a thing of the past as Miami Airport experience this Thanksgiving with their new kiosks. The self-service check-in kiosks from SITA has reduced passenger processing times to less than two minutes.

The Director of Information Systems and Telecommunications at Miami Airport, Mr Maurice Jenkins said, “Our aim is to provide excellent service to our passengers. During the Thanksgiving holiday period, we are expecting more than 900,000 passengers to pass through MIA. SITA’s kiosks are reducing wait times and making arrival in Miami faster and easier for international passengers.”

Automated baggage handling systems work similarly, reducing waiting times with sensitive and reliable technological solutions that streamline the entire process while maintaining critical security measures essential for airline travel. Self-service kiosks for check-in and baggage drop off can be located outside the airport thus saving on valuable terminal space in addition to allowing efficient deployment of ground staff within the airport.

Inverness Installs New Physical Airport Security System

December 1, 2013
Business Aviation News
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As part of the expansion of Inverness Airport, a leading physical airport security company has installed a new access management system to help to streamline the process of managing staff and passengers.

Other Physical Airport Security Systems ProvidersCEM Systems, part of Tyco and ADT Fire & Security has installed their CEM AC2000 AE (Airport Edition) system, being the only access control system designed specifically for airport use.

Inverness boasts the largest airport in the Highlands and Scottish Islands and is a key location, processing more than 610,000 passengers every year.

Physical security systems are critical in airports to maintain safety and security of staff, crew and passengers, while increasing efficiency and productivity throughout the airport. The AC2000AE has a wide range of security features including check-in desk enabling, core access control, air-bridge monitors, passenger reconciliation and vehicle management to name but a few.

Philip Verner, Regional Sales Director for CEM Systems said, “Developed by working in consultation with airports for over 25 years, CEM AC2000 AE is the leading choice for airports around the world.”