Chicago O’Hare International Introduce Automated Passport Control System

Chicago O’Hare International Airport officials have announced that they will be launching an Automated Passport Control Programme to help passengers take more control of their journey by using self-service kiosks to speed up the US border clearance procedure and streamline operations with electronic border management.

“This technology reinforces Chicago’s leading position as a world-class destination for business and leisure travellers while spurring economic growth and smartly improving our nation’s security,” said Mayor of Chicago, Rahm Emanuel.

The new procedure for electronic border management became operational in Terminal 5 at the beginning of July and is open for free use to all US passengers arriving at Chicago’s O’Hare.  During the first month, the average waiting time over peak periods has been reduced by 16 minutes or an impressive 33%.

The introduction of the electronic border management system means that US passengers can proceed directly to the self-service kiosks to input their information, rather than filling in the paper Customs forms.  They can scan their passports and answer standard questions electronically using the user-friendly, touch-screen interface.

Self-service kiosks are also used for check-in operations around the world and are saving airlines, airports and passengers time and ultimately money with streamlined passenger processing and increased operational efficiency.  Companies such as ARINC Inc, provide cost-effective solutions for global travel improvements.