As biometric airport security systems soar in popularity around the world’s airports, Finnair announces the introduction of a comprehensive test of facial recognition technology at Helsinki Airport.
The testing of the latest layer to the check-in process for 1,000 passengers, has been running since the beginning of this month, and is expected to last until 23rd May 2017. The test group has been selected from frequent flyers using Helsinki Airport.
“Face recognition technology could simplify and speed up the departure process from the customer’s point of view, and eliminate the need for a boarding pass,” said Sari Nevanlinna, Finnair’s Head of Ground Experience and Ancillary. “This test will give us information on the usability of face recognition technology for our processes, and the impact it has on the customer experience.”
To take part in the ground-breaking testing for Finnair, passengers will be invited to upload an image of their face to the software platform. Then they will use a dedicated check-in desk to confirm that the facial recognition has proved successful.