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OMA Select Rockwell Collins’ ARINC vMUSE for Eight Mexico Airports

March 5, 2018
Business Aviation News
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vMUSE_MexicoThe industry-leading Common Use Passenger Processing System (CUPPS) from Rockwell Collins’ ARINC airports, ARINC vMUSE, has been selected by Grupo Aeroportuario del Centro Norte (OMA) for implementation in eight Mexico airports in a bid to streamline check-in processes, gate services and resource management.

Using vMUSE, the airports can make the most of existing infrastructure, and enable sharing capabilities for multiple airlines. This gives another layer of flexibility for airport operations and enhances passenger experience simultaneously, due to reduced queueing instances and greater management of peak flow passenger traffic.

The benefits of vMUSE for operators

The implementation of vMUSE can help to reduce the challenges posed by operational inefficiencies, and helps to redirect capital investment in other areas, due to the use of existing terminal equipment and infrastructure. The reduction in valuable terminal space is an added bonus, with fewer dedicated check-in counters needed, which also helps airport operators to better manage airport resources and personnel to further streamline and enhance operations, thus boosting productivity while simultaneously improving passenger experience and ultimately, satisfaction.

Mazatlan and Zihuatanejo airports currently do use vMUSE, but by 2019, passengers and airport operators should be able to enjoy the benefits at the following locations:

  • Acapulco
  • Culiacan
  • Chihuahua
  • Monterrey
  • Reynosa
  • San Luis Potosi

The teams at Rockwell Collins work closely with clients to determine the right fit of solution to meet the unique challenges in operations. Without a structured, tailored approach to the individual needs of the airport, regardless of size, flexibility and scalability become challenging in any airport.

“Our Latin American team worked closely with the OMA Group to accommodate its need to leverage existing virtual infrastructure at each airport,” said Yun Chong, global head of sales, Airport Systems for Rockwell Collins. “Our customized solution will offer OMA’s airports increased operational efficiency as travel demands increase in the region.”

Finnair Test Facial Recognition System at Helsinki Airport

May 8, 2017
Business Aviation News
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Finnair Test Facial Recognition System | Airports NewsAs biometric airport security systems soar in popularity around the world’s airports, Finnair announces the introduction of a comprehensive test of facial recognition technology at Helsinki Airport.

The testing of the latest layer to the check-in process for 1,000 passengers, has been running since the beginning of this month, and is expected to last until 23rd May 2017. The test group has been selected from frequent flyers using Helsinki Airport.

“Face recognition technology could simplify and speed up the departure process from the customer’s point of view, and eliminate the need for a boarding pass,” said Sari Nevanlinna, Finnair’s Head of Ground Experience and Ancillary. “This test will give us information on the usability of face recognition technology for our processes, and the impact it has on the customer experience.”

To take part in the ground-breaking testing for Finnair, passengers will be invited to upload an image of their face to the software platform. Then they will use a dedicated check-in desk to confirm that the facial recognition has proved successful.

Lufthansa Become First Airline to Implement Mobile Passenger Processing

September 11, 2015
Business Aviation News
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Lufthansa Select vMUSE Mobile | Business Aviation NewsRockwell Collins’ new ARINC vMUSE mobile passenger processing platform will be launched by Lufthansa as they become the first airline to implement the technology.

This latest innovation in passenger processing promises to speed up the check-in process, which can be carried out by personnel on the ground using tablet devices, wherever they can get an internet signal and connection, even in the hotel foyer.

ARINC vMUSE mobile is based on an entirely mobile common-use passenger processing system (CUPPS) and is the first of its kind in the industry. Enabling cost-sharing and space-saving in the terminal, the solution paves the way for greater flexibility within the airport environment.

ARINC Passenger Reconciliation System Live in Sao Paulo

July 9, 2014
Business Aviation News
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Passenger Reconciliation Systems ProvidersSao Paulo International Airport (GRU) is undergoing a big change to their passenger reconciliation system as Rockwell Collins implement its leading ARINC VeriPax system. Although the entire installation is in progress, the first phase of the project went live ahead of the 2014 World Cup tournament on June 12.

ARINC VeriPax reads boarding passes using automated security screening with 2D barcode scanners and checks passengers against flight information in real time. The system has streamlined the entire process of check-in and has already proved its worth with the attendance of elevated numbers of passengers for the World Cup tournament, speeding up the passenger screening process at security checkpoints.

“Hosting the 2014 World Cup has brought soccer fans from around the world to Brazil so we needed a solution that would provide our passengers with a better, faster check-in experience,” said chief information officer for GRU, Luiz Eduardo Ritzmann. “By automating the screening process, we believe that VeriPax has enabled us to improve GRU’s passenger flow by 15 to 20%.”

Although the ARINC VeriPax solution is utilised in some of the world’s busiest airports, and has been since 2009, GRU is the first airport in South America to use the bar-coded boarding pass gates and the VeriPax solution. The new security screening system is currently in use in the airport’s new terminal 3, but will soon go live in subsequent phases planned for terminals 1, 2 and 4.

“We’re proud to be playing a critical role in making GRU one of the most modern airports in the world in terms of passenger processing capabilities,” said staff vice president of airport systems, Information Management Services for Rockwell Collins, Michael Picco. ”This program marks yet another key milestone in our commitment to invest and grow in Brazil. We look forward to a long and productive relationship with GRU and other airports throughout the country.”