In a recent report from aviation analysts, it was found that the prices passengers are paying for inflight Wifi varies wildly, with some airlines offering a free service, and others charging up to £30.
So why the huge difference? Some providers say that the cost of installation of the aircraft system is a significant contributor to the high cost, yet it seems to be mostly the budget airlines offering free access, surprisingly.
Another complaint from passengers is the speed and quality of inflight Wifi. Onboard internet can be provided in two ways – via satellite communications or via air-to-ground communications systems. The air-to-ground option delivers higher speeds, but satellite is necessary for connectivity over oceanic expanses.
A growing number of airline passengers require inflight Wifi. Some commercial passengers want access to social media, or want to stream information, but others require access for business purposes. Executive travellers can often ‘charge’ inflight Wifi to their business expenses, but others are simply refusing to pay high prices that can be comparable with the cost of a monthly broadband fee at home.
Airlines need to look at their options, as it appears that the provision of inflight Wifi may become a source of competition amongst the airline community as time goes by.