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Bristol Airport Trial Self Bag Drop Solution

July 19, 2017
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Self Service Bag Drop Trials Bristol Airport | Airports NewsPassengers flying with easyJet from Bristol Airport at the moment, are enjoying the new self-service bag drop kiosks on trial for the summer.

Twelve kiosks and four bag drop stations have been installed during the last month at the easyJet area of the airport, with airport personnel on hand to give assistance during the trial.

Phil Holder, Bristol Airport’s Head of Operations Support, is pleased to see that the trial is already making positive inroads into increasing efficiency and said, ‘The trial is already speeding up the process for passengers and the initial feedback has been very positive. We are always looking for ways to improve the passenger experience and this trial is an example of how the latest technology can enhance the airport journey.’

The kiosks have been supplied by Rockwell Collins’ ARINC airports, and form a part of an initiative to improve passenger experience and increase efficiency within the airport. Passengers will scan their boarding passes to initiate baggage weigh facilities, before attaching printed bag tags, and proceeding to the bag drop desks.

EasyJet’s UK Country Manager, Ali Gayward said, ‘We recognise that our customers’ airport experience is a hugely important part of their overall journey and so we are delighted to be part of Bristol Airport’s self-service bag drop trial. As we approach the summer, our busiest time of the year, we want our customers to have a seamless journey through the airport, enabling their summer holidays to get off to the best of starts.’

Paul Hickox, Head of Airport Systems Sales at Rockwell Collins recognises that airport experience for passengers is high on the list of requirements for a growing number of airports, regardless of size. He said, ‘There is no ‘one-size fits all’ bag-drop solution because different airlines have different passenger processing models. We were able to create the best solution for Bristol Airport because of our deep understanding of airports and bag drop technology. We look forward to seeing the new self-bag drop solution from Rockwell Collins have a positive impact for passengers as it has done in all other deployments in recent months.’

Bristol Airport passengers travelling with easyJet this summer will be greeted at the arrivals area by members of staff, who will first verify travellers with airline lists, before guiding them to the new self-bag drop kiosks.

Toronto Pearson International Airport to Get New Bag Drop System

October 20, 2016
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Improving Passenger Facilitation with Self-Service Bag Drop | Business Aviation NewsToronto Pearson International Airport has announced that it is to implement a new self-service bag drop system to improve operational productivity and passenger experience.

Canada’s largest airport, who saw 41 million passengers through its gates in 2015, look forward to automating the baggage handling process, which is set to give airlines greater flexibility, and improve the efficiency of the entire check-in process for passengers, who can use mobile devices to check-in online and download their boarding passes.

All over the world, international airports are seeking new, technologically-advanced methods to streamline the passenger processing systems; making the process easier and less time-consuming for travellers, while maintaining critical airport security and improving resource management.

Providers of airport passenger facilitation systems, such as Rockwell Collins, are driven by IATA standards, the need to increase passenger experience, and the use of biometric solutions to ensure airport security remains of paramount importance.

The automation of baggage handling systems in airports is the way forward, giving passengers greater control of their journeys, cutting waiting time and reliance on IT infrastructure, and improving passenger flow with identity management solutions.

With more than 80% of the world’s airline passenger traffic now checking in online, and arriving at the airport with pre-printed boarding passes, it is clear that automation, and the introduction of self-service bag drop features is set to change the way the public travel.

Senai International Gets Malaysia’s First Self-Service Baggage Drop System

April 19, 2015
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Find Out More About Malaysia's Senai Airport Malaysian AirAsia has launched the first automated self-service baggage drop system in the country at Senai International Airport.

The system, which includes self-tagging, check-in and baggage drop, is fully automated and gives AirAsia passengers complete control of the check-in process, saving time and simplifying passenger processing for the airline.

Automated self-service check-in is revolutionising passenger experience all over the world, offering a streamlined experience for both passengers and airports. Airlines are able to manage costs more efficiently with a self-service system, as more passengers book and check-in online and arrive at the airport with pre-printed boarding passes. The system at Senai allows passengers to use the kiosks at the airport to print bag tags before using a handheld scanner to process both this and their boarding passes without any intervention from airline personnel.

Other providers of self-service kiosks, such as Rockwell Collins’ ARINC BagDrop system enables cost sharing amongst airlines with a multiple airline bag drop facility, removing the necessity for dedicated airline baggage drop points and saving valuable space within the terminal.

Self-Service Bag Drop Solution for Finavia

April 3, 2014
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Self-Service Bag Drop Solutions ProvidersAll over the world, self-service and common use bag drop systems and check-in systems are promising ease of use and expedited passenger processing. Finavia has been using bag drop solutions in Helsinki airport in a pilot scheme since 2012 and now plan to expand the scheme with a further ten machines to be placed in Helsinki and two at Oulu Airport later in the year.

The success of the self-service bag drop solution has not been confined to Finavia, as the machines were in use by SAS and Norwegian airlines as well. Positive feedback has been received for all machines from passengers, airline and airport staff.

Ville Haapsaari, Director of Helsinki Airports said, ‘Increasing the number of machines is a global trend in air traffic services. Self-service, such as bag drop machines, makes the check-in times of passengers much more flexible, evens out the busy periods at the airport and increases the check-in capacity of terminals. More effectively produced airport services also provide airlines with cost advantages, which are also ultimately the precondition for moderate flight ticket prices’.

Automated self-service bag drop solutions carry the luggage from the passenger to the cargo hold with no other intervention from airline staff. Self-service check-in allows passengers to check-in online, attend the airport with less time to wait for the flight, drop off baggage with self-printing baggage tags and board the plane.

This is why scanning machines are critical to the success of the process. All baggage must still be checked enroute to the aircraft effectively and efficiently to minimise delays, while maintaining utmost safety.

Montreal Airport Launch Self-Service Bag Drop

February 14, 2014
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Industry Pioneering Self-Service Bag Drop Solutions OnlineMontreal Trudeau Airport has converted eight of their 17 previously manned baggage desks into self-service bag drop points in a bid to enhance passenger check-in and speed up operations within the terminal.

More passengers will now be able to make use of the common use, self-service bag drop points for multiple airlines baggage on any flight bound for the US. The airport has observed that the new system has already been adopted by almost half the passengers.

Common-use self-service bag drop points have and will continue to revolutionise airline travel worldwide, streamlining the check-in system and helping to create fluidity within the terminal space that has previously lacked the world over.

Maintaining airport security still remains a priority and the common use desks use up-to-the-minute technology to ensure all the bases are touched in this area. While many of us still check-in online and an increasing number check-in at off-site locations, the self-service bag drop desks offer airlines and airports greater use of terminal space and staff to ensure that the passenger service and experience is better than ever.

Indonesian Jakarta Soekarno-Hatta Airport to Install New Baggage Handling System

November 21, 2013
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Baggage Handling Systems in AirportsA new self-bag drop baggage handling system is to be installed in the newly completed phase of the terminal 3 building of Jakarta Soekarno-Hatta Airport in a project expected to be commenced early next year with a completion date of June 2015.

The new baggage handling system is a part of the remodelling of the airport terminal 3, which has shown major growth over the past 4 years since opening its doors on the first phase in 2009.  The airport, on the island of Java is the main airport serving the Jakarta area and had an original capacity over 3 terminals of 38-million passengers.  The busiest airport in the Southern Hemisphere, further growth is expected to surpass 2012’s figures of 57.8 million per year.

Vanderlande Industries is a part of the winning consortium for the project and will consist of 24 automated self bag drop points in the departures check-in area, 108 check-in positions over 12 rows, screening machines and automated transfer systems.  Phase two will see extra self-bag drop and early bag storage facilities.

The new baggage handling system at the airport will greatly enhance passenger processing and create a smoother experience for passengers as a result.

Self Bag Drop facilities in airports across the world give passengers greater control over their journey, reduces waiting times and generally improves operational productivity for the airport and ground handling staff.

Other baggage handling systems providers, such as ARINC, with their ExpressDrop Solution, bring vMUSE technology and common use terminal equipment to serve multiple airlines at one kiosk.

Malaysia Airlines Cut Bag Claims Time in Half with iPad App

November 20, 2013
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Baggage Handling Systems in AirportsMalaysia airlines have announced that they have cut the average processing times for bag claims in half with the advent of a new application from SITA, the World Tracer tablet app.  The application gives airline agents the ability to check the status of a missing bag for passengers who are unfortunate enough o arrive without their luggage.

An airline agent armed with an iPad or tablet device can print a claim receipt for the passenger and can proactively manage the claim in just a few minutes, rather than the lengthy process that the passenger has to go through to locate a desk and fill out the forms.

Malaysia Airlines will trial the app at Kuala Lumpur International Airport for six months.

Automated baggage handling systems are gradually reducing instances of lost baggage, an annoying and deeply inconvenient occurrence for passengers.

The entire baggage handling process in airports is becoming more and more streamlined.  Many airport operations now incorporated self service bag drop facilities for multiple airlines and online check-in.

The aim is to reduce airport operational costs and greatly enhance passenger experience with a smooth check-in and no queuing.

Aegean Airlines choose AviNet Airport for Heathrow, Munich and Brussels.

May 14, 2013
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ARINC have announced that long-time customer Aegean Airlines, Greece’s largest full service airline, have chosen their AviNet Airport solution for three major European airports that the Airline operate from – London Heathrow (LHR), Munich Airport (MUC) and Brussels Airport (BRU).

Many airlines in the Europe Middle East African (EMEA) region choose ARINC, as they require ultra-reliability and cost-effectivity when it comes to high speed access to their Amadeus ALTEA Departure Control Sysytem (DCS).  ARINC’s AviNet Airport integrated network solution offers this level of reliability with the vMUSE platform.

The commercial benefits to AviNet Airport are realised by Aegean airlines and other airlines with the reduction of in-house resources needed for implementation of the services, as ARINC manage the ALTEA customer services, flight management and DCS network access.  The common-use, self service platform gives greater flexibility for passengers and the airports, speeding up passenger processing with seamless integration with the DCS.

ARINC Asia Pacific at FTE Asia Conference

May 2, 2013
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ARINC have announced that Michael DiGeorge MD of ARINC’s Asia Pacific will speak at the Future Travel Experience Conference, hosted in Hong Kong’s Asia World Expo.

ARINC will be exhibiting their latest developments in Common Bag Drop solutions and innovations such as Roving Agent and VeriPax, the Passenger Reconciliation System.

Mr DiGeorge will moderate a working panel session to highlight the theme of the event, which is ways to facilitate rapid passenger growth, while enhancing the passenger experience by speeding up processing of those passengers and their baggage.

ARINC’s common bag drop solutions include the Self-Service Baggage Drop desks, which give the passenger greater control of their journey, enabling them to check-in online, and then process their own baggage at these dedicated points, used for multiple airlines.  Passengers can tag their own baggage, drop their baggage and save time queuing, also helping airport terminals to save valuable space and giving them greater flexibility with staffing, removing the need for airline dedicated desks.

Mr DiGeorge said, “I am pleased to be sharing strategies to help airlines and airports make the best possible decisions regarding passenger and baggage processing methods.”

Self-Service Bag Drop Test for Brussels Airlines

April 17, 2013
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Brussels Airport and Brussels Airlines have announced their plan to test self-service bag drop over the next few months for passengers travelling within Europe.

Passengers who have checked-in online and have self-printed or mobile boarding passes will be able to use the self-service bag drop desks to weigh, measure and check-in their luggage, then print a baggage label from the self-service bag drop counter to attach themselves.

The airport will use the Dutch company, Type 22’s Scan & Fly, user-friendly technology, in two kiosks for the test, which is set to run until the summer.

“During the trial stage we will test the user-friendliness of the technology,” said Peter Cornillie, Brussels Airlines Vice President Ground Operations. “If the results are positive, the automated baggage check-in system will become a permanent option for all of our passengers travelling within Europe.”

Self-service bag drop is the way forward to streamline airport operations with common-use desks for multiple airlines, widely used in the U.S. using world-leading ARINC technology solutions.

ARINC Self Service Bag Drop