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ARINC Cabin ConnectA new Ka-Band delivered high-speed broadband service was on display for the first time for visitors to the Hamburg Aircraft Interiors Expo last week.  GX Aviation, launched by Inmarsat, will be supported by new avionics developed by Honeywell and will be commercially available in early 2015.

Jack Jacobs, Vice President of Marketing Product and Management, Honeywell Aerospace said: “The consumer demand for fast, global in-flight connectivity continues to grow at a monumental rate. People want to be connected no matter where they are and have the same Internet experience that they have at home.”

The world-leading satellite communications company, Inmarsat, plans to change the face of in-flight connectivity with GX Aviation, designed to provide throughputs of up to 50Mbps with uninterrupted global broadband coverage, offering like-for-like, ground-based comparative connectivity.

“The world is changing and airlines are seeking to keep up with passengers’ expectations. Our new GX service, which can be combined with our existing L-band solution, enables airlines to capitalise on already installed hardware to provide high speed broadband service with complete geographical coverage for all aircraft requirements, both in the cockpit and the cabin,” says Inmarsat’s Miranda Mills, Vice President of Aerospace.

The in-flight wifi debate continued last week as service providers all have a different approach to bandwidth.

Bill Sullivan, Director for Strategy and Business Development at ViaSat, commented, “People value speed, whether at home or in mobile environment. We have built a system around a very high speed experience. So we are taking that and bringing it into the airline sector.”

However, not everyone agrees that speed is the answer, especially when in-flight wifi provision is so expensive.  Row 44’s John Guidon argues,

“Just talking about speed is not satisfactory. It doesn’t explain the totality of the experience,” adding, “Really people are most interested in, in my opinion, page load time.”

There is no doubt that connectivity for in-flight wifi is in demand.  It is not a question of whether aircraft need it; it is now an account of which service to choose.  Ka-band wifi will provide speeds of at least 12Mbps per passenger, with even faster speeds being achieved with Ku-band or satellite in-flight wifi operations.

Most airlines recognise passengers’ growing demands for in-flight wifi and with the buzz created by the different broadband connectivity providers, the market is exploding.

It has recently been announced that the Electronic Communications Committee (ECC) has agreed to a key decision, regarding the use of Earth Stations On Mobile Platforms (ESOMPs), which will enable significant improvements to satellite broadband services for planes, trains and ships.

The changes and improvements should come within weeks of this announcement, following the identification by the EEC, of the technical and operational requirements for the use of ESOMPs in the geostationary satellite networks over certain parts of the ‘Ka-band’, ensuring existing fixed satellite and service networks are protected from interference.

Ka-band satellites use small spot beams which will lead to increased spectrum efficiency, allowing the use of smaller terminal antennae that can be mounted cost-effectively, to aircraft, ships or mobile land vehicles.  The use of such ESOMPs will provide increased spectrum efficiency and more capacity than existing mobile systems in the Ku-band range.

A agreement has been signed by Inmasat and Kymeta to develop a new satellite antenna that will enable business jets to use high speed broadband connectivity worldwide using Inmasat’s Global Xpress (GX) service

Only GX users will be able to use the propriety Kymeta Aero Antenna enabling the two company’s opportunities in the fast expanding business aviation market.

Managing Director of Inmarsat Global Xpress, Leo Mondale said, “Over the coming 10 years, some 10,000 new business jets are forecast to enter service. In this changing world, where enhancing the productivity and effectiveness of the business executive is paramount, the need to offer constant connectivity is non-negotiable. It is this absolute requirement to keep executives connected, wherever they are, that is driving demand for solutions which support smaller aircraft. Our partnership with satellite technology specialist, Kymeta, will make business jet travel an even smarter and more efficient option for executives”

CEO of Kymet, Vern Fotheringham added, “Our technology for flat-panel, beam-forming antennas will enable a number of new markets and a new generation of customers to benefit from lower cost, high-speed satellite internet connectivity anywhere in the world. We are excited to reach this milestone and engage with Inmarsat to bring next-generation broadband services into the global business aviation market.”

Inmarsat is a long standing player in the industry providing passenger communications solutions for both commercial airlines and business jets.

The Al Maktoum International Airport is hosting the much acclaimed MEBA event, where ARINC Direct will be exhibiting this month.

ARINC Direct will be showcasing its ConnectOnboard Communications System at MEBA. This latest product in a host of flight support services for business aviation delivers complete ACARS messaging, utilizing an iPad application as the user interface, high quality voice using an iPhone or Android device, and managed email.

“This is fertile ground for ARINC and we are delighted to be expanding our portfolio of services and resources in readiness for the growth,” said James Hardie. ”Our ability to support the widest cross-section of customers with continually evolving products and innovations is an advantage that is the envy of our competitors.”

For more details on the passenger communications, flight support or flight deck communications services offered by ARINC Direct please visit the ARINC Direct Business Flight Planning site.

The uptake of SwiftBroadband (SBB) services among business aviation users continues at a cracking pace. Simultaneously, ARINC Direct has continued to design and implement new products and services to support this.

Cabin hotspot functionality eases the burden of managing the costs of SBB by enabling usernames and credit card billing. This is an attractive concept, too, with charter operators, and has also been taken up by corporate flight departments wanting to manage costs and budgets across departments using the business jet. Other management functions such as usage alerts have also been added.

If a customer has SBB and uses ARINC Direct’s iPad app they have a completely dynamic aviation information platform that surpasses traditional methods of obtaining flight data. At the half-year mark ARINC Direct’s customer base in EMEA and Asia Pacific had already achieved over 15% growth. The ARINC app is available on the Apple iTunes store.

ARINC Direct has been at the forefront using web enabled technologies since the business unit was founded in 2003, and the increasing availability of web access, suitable hardware and client-based application technology presents new opportunities for the way in which it interacts with its customers. Almost half of all ARINC Direct customers are now using the iPad app.

For more information on ARINC Direct SwiftBroadband service please click here.

Virgin and ARINC have succeeded in various in-flight initiatives and the latest being a SwiftBroadband-enabled program that provides passengers with live audio content. The Virgin Atlantic passengers will be able to enjoy Wi-Fi connectivity to the Internet and communications products, including seatback messaging, live news and retail portals, allowing constant data connection from early 2013. The system uses a hotspot portal with bandwidth offered by Inmarsat Swiftbroadband.

“We are especially delighted that Virgin Atlantic Airways, a long-term ARINC customer for more than 12 years, is the first company to confirm it will take Cabin Connect on trial. Virgin Atlantic Airways is an airline that is internationally recognized for its strong commitment to enhanced passenger communications and as such is a perfect fit to launch Cabin Connect,” said Lee Costin, director of satellite solutions and cabin services at ARINC.

Fort more information about the Cabin Connect Solution please visit www.cabinconnect.aero.

ARINC Incorporated, a portfolio company of The Carlyle Group, provides communications, engineering and integration solutions for commercial, defence and government customers worldwide.

ARINC Cabin Connect & Virgin

The Virgin VS Airbus A330 to be the first Virgin aircraft to be fitted with ARINC’s Cabin Connect by March 2013.

ARNIC Swiftbroadband, an IP-based packet-switched service that has constant data connection is being launched with Virgin Atlantic. It benefits all passengers to access internet who can now use their own portable electronic devices via ARINC SwiftBroadband Wi-Fi Internet hotspots and providing oceanic satellite coverage. Cockpit and cabin needs, including flight plan, weather, and chart updates, as well as telephone, text messaging, e-mail, Internet and intranet access will be available.

For more information about ARINC Cabin Connect please visit their site.

It was recently reported that only a quarter of passengers satisfied with on-board wifi services. A study from FlightView found that despite the increase in uptake of services by airlines just 28% of passengers were satisfied with their service.

So how can airlines offer a better service to their passengers?

ARINC Direct offers a series of solutions for business aviation owners and operators with this very problem in mind. With ARINC in-flight broadband you can deliver solutions to promote passenger loyalty. Integrated satellite services allow you to offer your passengers easy-to-use products based on Inmarsat or Iridium satellite communications services, allowing passengers to stay connected.

ARINC Direct’s Satellite Services offer reliable, cost-effective, voice and data services for your aircraft whenever and wherever you may fly.

Passenger Communications - Satellite Communications

Passenger Communications – Satellite Communications

For voice communications the ARINC business aviation services keep passengers connected with the ability to make calls, send and receive faxes, and stay online anywhere in the world.For the full range of passenger communications services offered by ARINC direct please visit the ARINC Direct Flight Support site.