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Self Service Bag Drop Trials Bristol Airport | Airports NewsPassengers flying with easyJet from Bristol Airport at the moment, are enjoying the new self-service bag drop kiosks on trial for the summer.

Twelve kiosks and four bag drop stations have been installed during the last month at the easyJet area of the airport, with airport personnel on hand to give assistance during the trial.

Phil Holder, Bristol Airport’s Head of Operations Support, is pleased to see that the trial is already making positive inroads into increasing efficiency and said, ‘The trial is already speeding up the process for passengers and the initial feedback has been very positive. We are always looking for ways to improve the passenger experience and this trial is an example of how the latest technology can enhance the airport journey.

The kiosks have been supplied by Rockwell Collins’ ARINC airports, and form a part of an initiative to improve passenger experience and increase efficiency within the airport. Passengers will scan their boarding passes to initiate baggage weigh facilities, before attaching printed bag tags, and proceeding to the bag drop desks.

EasyJet’s UK Country Manager, Ali Gayward said, ‘We recognise that our customers’ airport experience is a hugely important part of their overall journey and so we are delighted to be part of Bristol Airport’s self-service bag drop trial. As we approach the summer, our busiest time of the year, we want our customers to have a seamless journey through the airport, enabling their summer holidays to get off to the best of starts.

Paul Hickox, Head of Airport Systems Sales at Rockwell Collins recognises that airport experience for passengers is high on the list of requirements for a growing number of airports, regardless of size. He said, ‘There is no ‘one-size fits all’ bag-drop solution because different airlines have different passenger processing models. We were able to create the best solution for Bristol Airport because of our deep understanding of airports and bag drop technology. We look forward to seeing the new self-bag drop solution from Rockwell Collins have a positive impact for passengers as it has done in all other deployments in recent months.’

Bristol Airport passengers travelling with easyJet this summer will be greeted at the arrivals area by members of staff, who will first verify travellers with airline lists, before guiding them to the new self-bag drop kiosks.

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Prague Airport Steps Up Security | Airports NewsThis week, Prague Vaclav Havel Airport announced its intention to introduce enhanced explosive checks for all checked-in baggage. The airport plans to use swab tests for explosive trace elements, and has created a CCTV-monitored area, and a trained team to carry out testing.

The airport promises that passengers will not be affected by the additional checks, which it says is not a new procedure, but used during current security controls at Prague Airport and across the globe.

Milan Spacek, a member of the airports board of Directors, says, ‘To keep up with the safest airports in Europe, it is necessary to continue improving the safety measures and react to situations at hand. The number of serviced passengers at Václav Havel Airport Prague continues to grow and it is thus also necessary to react to these operational changes with the implementation of more efficient safety procedures.

The team at Prague Airport security will perform the ten-minute checks on baggage by opening the luggage and taking a swab of the contents. Passengers will be informed if their bag is examined, and the entire process will be carried out under CCTV surveillance.

The airport team is also encouraging passengers to use TSA-approved locks, which can be opened using a master key, to avoid damage to padlocks or other luggage fasteners.

border-controlPassengers travelling with Ryanair from Bologna Airport this year will see streamlined check-in with the introduction of a self-bag drop solution.

All over the world, airports are recognising the benefits of infrastructure investment in the form of increased check-in speeds, greater passenger experience and better efficiency across the entire passenger processing environment with self-service solutions.

Bologna Guglielmo Marconi Airport understands that ‘passengers value the convenience of self-service technology from a customer experience point of view,’ and says that the self-bag drop implementation is the latest in a ‘series of options [it] has been developing recently.’

Italy’s Bologna Guglielmo Marconi Airport is the fastest-growing in the country, on average receiving growth at twice the rate of the other busiest of its airports.

Providers of self-service innovations, such as Rockwell Collins’ ARINC Airports, aim to deliver the greatest enhancements to passenger experience, and bring efficiency to streamline baggage handling. Self-bag drop solutions such as the introduction of the self-service kiosk are further enhanced by Common-Use solutions, which can be quickly integrated into the DCS of multiple airlines, thus offering airports of all sizes the opportunity to make additional, greater use of airport resources.

Find out more about self-bag drop, or watch the video for a demonstration of self-service baggage handling.

Bristol Airport UK | Security Upgrades InitiativeIt has been announced that Bristol Airport in the UK’s West Country is to embark upon a £24 million project to upgrade the airport technology, facilities and capacity, including security upgrades and a new 12-lane security area.

The plan is part of an ongoing initiative to increase security at the airport, while keeping passenger disruption and delays to a minimum, delivering ‘faster, more efficient processes.’

Part of the project will also include additional security to current baggage handling processes, particularly baggage screening.

Fraser Dury, Bristol Airport head of engineering said, ‘We are committed to leveraging the most effective technologies and solutions to ensure high standards of security are maintained with minimal impact on passengers.’

The airport plans will also include the upgrade of communications systems throughout the airport environment. The entire project is geared towards scalability and flexibility for the future, and will give Bristol Airport a firm foundation for continued growth.

Improving Passenger Facilitation with Self-Service Bag Drop | Business Aviation NewsToronto Pearson International Airport has announced that it is to implement a new self-service bag drop system to improve operational productivity and passenger experience.

Canada’s largest airport, who saw 41 million passengers through its gates in 2015, look forward to automating the baggage handling process, which is set to give airlines greater flexibility, and improve the efficiency of the entire check-in process for passengers, who can use mobile devices to check-in online and download their boarding passes.

All over the world, international airports are seeking new, technologically-advanced methods to streamline the passenger processing systems; making the process easier and less time-consuming for travellers, while maintaining critical airport security and improving resource management.

Providers of airport passenger facilitation systems, such as Rockwell Collins, are driven by IATA standards, the need to increase passenger experience, and the use of biometric solutions to ensure airport security remains of paramount importance.

The automation of baggage handling systems in airports is the way forward, giving passengers greater control of their journeys, cutting waiting time and reliance on IT infrastructure, and improving passenger flow with identity management solutions.

With more than 80% of the world’s airline passenger traffic now checking in online, and arriving at the airport with pre-printed boarding passes, it is clear that automation, and the introduction of self-service bag drop features is set to change the way the public travel.

Miami International Airport to Upgrade Baggage Handling Systems | Business Aviation BlogMiami International Airport has plans in place to begin an upgrade of its baggage handling systems, replacing a part of its security screening system and automated sortation.

The upgrades will also include modifications to baggage conveyancing, electrical and power distribution systems. The TSA is backing the project with a grant to Miami-Dade County of $101 million to support plans to build a 60,000ft2 extension to the current Central Terminal BHS, which will include a security corridor between Terminals G and H.

As advancing technology continues to offer opportunities for increased efficiency and security, airports around the world are looking to these next-generation baggage handling systems to deliver enhanced passenger experience, whilst making sure than capacity for expansion and adaptability remains at the forefront of all planning.

Ground delays are an expensive issue for both airlines and airports, and as passenger numbers continue to increase, operators must ensure that improvements work to significantly improve operational efficiency and security.

Miami-Dade County look forward to the project, which is hoped will create more than 600 local jobs for both direct and indirect employees.

baggage-handliing-systemsAlaska Airlines, and its baggage handling contractor, Menzies Aviation, has been fined what could amount to $62,000 for breaches of industry regulations for the handling of passenger baggage.

Inspectors have reported 16 violations, 12 of which they deem as serious, including failure to provide adequate safeguards for baggage handling personnel at Sea-Tac International Airport.

Other violations include failure to inspect baggage trailers and trucks, which often report issues such as failed brake lights and inadequately service steering systems.

As airports move into automation for baggage handling, many of the issues and violations could be avoided, particularly as Menzies Aviation have attempted to let employees take the blame with allegations of misconduct.

An appeal is expected to be raised against the fines. The ongoing proceedings, and the outcome will not affect passengers, the company insists.