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Aviation Security Messaging ConcernsThe recent disappearance of Malaysia Airlines flight MH370 has raised global questions about the effective use of aviation security messaging for both aircraft communications systems and passenger data transfer.

The International Air Transport Association (IATA) suggest that a more refined, tailored approach to security messaging is needed, as current measures appear to be unsuitable in a general sense. With the technology available today, such as biometric security and electronic passports, information can be shared in real-time, allowing passengers to be screened more effectively.

Although the mysterious disappearance of the Boeing 777-200ER has encouraged tighter security in airports across the world, questions are being asked why passengers were allowed on board with stolen passports, whether the incident is linked to the disappearance or not, as has been speculated.

The aircraft’s communications systems were allegedly switched off intentionally and continued to ‘handshake’ with the satellite network, Inmarsat until 8.11 am, when over the Indian Ocean and low on fuel.

Finding a balance when conducting security measures means treading a fine line. Security within airport operations should work in conjunction with border control agencies and government bodies to ensure that security should be tight, but effective, without causing major ground delays.

Airport operations software can help to streamline passenger processing, while maintaining high biometric screening levels and allowing passenger data to be checked, such as with the provision of advance passenger information, now mandatory in the U.S. since the events of 9/11.

Airport Processing Technology - In-Cloud SolutionsAmadeus, European technology firm, has revealed their latest airport platform, designed to focus upon next-gen passenger processing and integration for airport operations.

The common-use system will bring cost effective solution for airport management with an opportunity to lower operational expenses, improving flexibility with simplified messaging and passenger processing capabilities.

With the cloud-based software-as-a-solution (SaaS) system, airlines and ground based operations are able to share both space and resources without costly hosting, development or infrastructure expenses.

John Jarrell, head of airport IT for Amadeus said, “The airport industry has advanced tremendously from the days of dedicated airline check-in desks towards a much more flexible and shared environment.”

In-Flight Entertainment via Inmarsat SwiftBroadbandGogo company, Aircell are pleased to announce EASA certification for the installation of their in-flight entertainment and connectivity systems for Bombardier Challenger 300 business aircraft.

EASA has awarded Supplemental Type Certificates (STC’s) for their Aviator 300 and UCS 5000 systems. Aviator 400 brings Internet, email and voice applications for both passengers and crew using Inmarsat SwiftBroadband.

UCS 5000, introduced in October last year, gives the industry the first all-in-one router and media server and offers passengers seamless access to in-flight entertainment plus brings router functionality in one box. Passengers will have access to Gogo Vision; an IFE service with a comprehensive library of on-demand movies and TV, in addition to news, weather updates and flight information.

ARINC Solutions for Information Management & Passenger Processing Rockwell Collins have been awarded a five-year contract to place ARINC’s vMUSE in four common-use terminals at London Heathrow Airport (LHR). The contract was awarded through Heathrow AOC Ltd on the strength of Rockwell Collins’ recent acquisition of ARINC Inc. LHR will upgrade their current ARINC MUSE platform in terminals 1,2 and 3 to the latest vMUSE implementation and will install a new system in Terminal 4, supporting more than 1,500 common-use workstations.

The upgrades will bring the latest CUPPS standards, offering airlines and LHR greater efficiency and cost management opportunities. The vMUSE platform allows the extension of CUPPS support to off-site locations and is a scalable solution for baggage drop and information management systems.

“As one of the world’s busiest airports, Heathrow must utilize the most effective passenger processing technologies available,” said David P. Wilding, chairman of the AOC Shared Systems Board. “The ARINC system enables us to meet the needs of our member airlines by improving the efficiency and flexibility of passenger processing, which ultimately enables us to provide the best customer service possible.”

“We’ve been working with LHR for many years, and are delighted that the AOC has decided to renew and expand its relationship with us,” said Tony Chapman, executive director, Heathrow for Rockwell Collins’ Information Management Services business. “As passenger traffic continues to grow, we remain committed to providing airlines and airports of all sizes with the most efficient solutions available to meet passenger demands.”

Single Bag Drop Solutions for Multi-Airline UtilisationEdinburgh airport has become the first to bring multi-airline bag drop system operation to the UK in a move that has seen them install ten, new self-service kiosks and web-based software that operates a fully common, shared bag drop facility for its passengers.

Operated by EasyJet and FlyBe, passengers will retain control of their entire check-in experience, from online check-in and self-printed boarding pass to baggage weigh in and luggage tag attachment, when they will be directed to a drop off point to dispatch their luggage.
Although new to Edinburgh and the UK, this system is in operation in CUTE platforms across the world and is designed to streamline airport operations. Using common-use functions for bag drop system operation speeds up the check-in process and allows cost-sharing within the terminal, also freeing up premium space.

This is just the beginning for Edinburgh airport, as they plan to continue a programme of investment for the installation of the latest technological solutions. Later this year, they plan to carry out a trial for a baggage storage facility, where passengers will be able to check-in luggage in advance of the flight.

David Wilson, chief operating officer at Edinburgh Airport, says: “New ownership has allowed us to be creative in the way we look at the check-in process. A huge amount of research, engagement and investment has gone into this new process and we’re delighted to officially launch the first multi-airline common bag drop facility in the UK with our partners at easyJet and Flybe.

ACARS Messaging for Mission Critical TransmissionsA key question that has been on the lips of much of the public was how missing flight MH370 could still communicate with satellites, according to the latest Inmarsat information, when reports claim that the on-board ACARS system had been disabled?

The answer to this lies in the workings of the ACARS system itself. Aircraft Communications Addressing and Reporting System (ACARS) has been the industry standard data communications system since the 1970’s. Developed and introduced by ARINC Inc, ACARS gives a data link from air-to-ground, relaying critical information regarding the flight, aircraft systems and also gives the ground-based operators means to relay NOTAMs, weather data and in-flight messages to the flight deck.

If ACARS failed, or was manually disabled during the flight, how, then, did the satellite appear to receive information after this? ACARS carries satellite equipment outside the aircraft that cannot be tampered with while the plane is in flight. The internal workings of ACARS in the cockpit can be disabled with a simple manual action. This is possible because of the risk of electrical fire on the flight deck.
Although ACARS, once manually disconnected, will not relay information, the satellite equipment outside the aircraft will send and receive ‘pings’ or digital handshakes periodically to determine the status of the network.

It is these pings or handshakes that the satellite picked up. While the aircraft responded to these pings, it was clear that it had power, was likely intact and in flight, although this does not prove beyond doubt that it was not intact on the ground.

The search continues for flight MH370 and leaves many questions unanswered.

ARINC Direct Business Flight Support ServicesAs Rockwell Collins see the business aviation industry growing, it makes sense that after its acquisition of ARINC Inc was finalised late last year, that the business aviation division, ARINC Direct brands and Rockwell Collins applications would gel perfectly in the business flight support services sector.

Rockwell Collins formed the Information Management Services division in January, placing Jeff Sanderski in the senior vice president role. It is a worldwide operation with offices in London and Singapore in addition to the HQ in Annapolis and a further US office in Houston with a total of 2,200 employees.

Around 22% of the business for this division lies in business aviation – a figure that Mr Sanderski sees growing as more private jet aircraft continue to be fitted with Rockwell Collins/ARINC Direct applications, including air-ground voice and data, ground-ground networks and business flight support services.

capitol-place-1-964706-mThe U.S. Senate met this week to discuss a warning from the aerospace and aviation industry that the upcoming expected wave of retiring aviation professionals could damage the industry within the next five years if the Government does not help more young people to train and qualify for these jobs.

Although there are sponsored training courses springing up across the industry, fears that global competitors could steal the show are growing within the U.S. industry. Regulatory issues, the need for an updated infrastructure and workforce development were some of the topics that were raised at the meeting.

Edward Wytkind, president of the Transportation Trades Dept at AFL-CIO warned that the FAA will face similar staffing issues, “One third of the (FAA) workforce, including controllers, inspectors and systems specialists are eligible to retire. This is unsustainable and must be addressed because we believe it’s going to not only impact operations for the airline industry, but also the safety of the system as you see this brain drain of high-quality people retiring and we’re not hiring and replacing them fast enough,” he said.

Boeing’s Dennis Muilenburg told the Senate Subcommittee on Aviation operations, safety and security, “If we look at demographics of our workforce across Boeing and much of the aerospace industry, about 50 percent of our top engineers and mechanics will be eligible to retire over roughly the next five years.” Officials have added that encouraging schools to push science, math and technology-based subjects could help to create a new generation of engineers for the future, albeit even then, still putting pressure on the aviation industry jobs sector.

Muilenburg said, “We have about 4 million children entering kindergarten this year. At current rates, that would produce about 60,000 to 70,000 engineers at the end of college. That’s not even enough to satisfy the aerospace industry, let alone all sectors that need engineers.”

With the predicted rises in air traffic and passenger demand hitting new highs, the need is becoming more urgent for a skilled and experienced workforce in the coming years if the aviation industry is to cope.

New Eclipse 550 Business AircraftDescribed by its CEO, Mason Holland, as a ‘game-changer’, the Eclipse Aerospace delivered the first of its new Eclipse 550 to Albuquerque, New Mexico this week to the delight of the company’s European dealer, non-executive chairman of Aeris Aviation, Bruce Dickinson of Iron Maiden fame.

Mr Dickinson, who believes strongly in the Eclipse 550 as the ‘only VLJ’ on the market, said, “In essence it is a two-hour aeroplane. You can stick pretty much anything you want in it and go for two hours. The same is not true for other alleged VLJ’s that weigh a lot more and cost a lot more to operate.” A accomplished private jet pilot and joint-CEO of Cardiff Aviation, Mr Dickinson joined Aeris Aviation to promote sales of the Eclipse in October last year and underwent his type-training while piloting himself to Iron Maiden concert venues in an Eclipse.

Certification has just been achieved from the FAA for the Eclipse 550, a beautiful aircraft that began its production journey in June 2012, and has been described as ideal for those wishing to upgrade from turboprop or pistol aircraft.

Mr Holland said it was an exciting day for Eclipse Aerospace and for general aviation, “With the Eclipse 550, we’ve built a high-performance light jet that includes advanced technology and safety features that have traditionally been found only on much larger cabin-class business jets and commercial aircraft.”

Cabin Management TechnologyRockwell Collins, recent acquirers of ARINC Inc, today unveiled the latest innovation in personal tablet use. Their new side-ledge arm personal tablet mount is designed to work with the Venue Cabin Management System.

The new mount means that passengers with iPads and Galaxy tabs will be able to easily mount, charge and operate their personal tablets onboard, integrating with the latest in-flight entertainment system. This is great news for the ever-increasing numbers of passengers carrying personal tablets.

“With Venue, we’re creating a cabin experience that’s tailored to best suit its passengers,” said vice president and general manager, Flight Controls and Information Systems for Rockwell Collins, Greg Irmen. “Our new mount enables passengers to seamlessly integrate their personal tablets into the cabin setting and more comfortably enjoy their own content.”

Rockwell Collins offer apps that integrate with the cabin management system, such as Airshow, which displays an interactive moving map and real-time flight information. Also, they can offer Cabin Remote, which allows control of the cabin environment.

The new personal tablet mounts are available now for use in cabins equipped with the Venue system and allows Skybox passengers access to current onboard digital content.