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Automated Screening in Airports | Airport BlogAll over the globe, airport operators are seeking the seamless passenger experience for the traveller journey, from arrivals to departure.

Automation in airports is bringing this closer, particularly in the area of airport security.

It has been announced that the UK’s Department of Transport is looking to use automation technology for the screening of liquids, which currently are limited to just 100ml. This could mean the end of such limits in the UK, which currently has some of the strictest security measures in the world, according to a Department of Transport spokesperson.

The limit on carrying liquids onto aircraft was imposed in the summer of 2006, when a bomb plot was uncovered on a passenger flight. The chemicals were discovered in an ordinary drinks bottle, which at the time, would have been relatively simple to smuggle on board the aircraft.

The latest automated baggage screening technology uses 3D imagery, which can look at items in passenger baggage from all angles, and explosive detection technology, currently being trialled in the UK, could lead to the elimination of current liquids restrictions.

Reducing passenger security screening time

The time passengers spend in security lanes is already being reduced with the latest screening technology, and passengers are moving through these areas with greater efficiency than ever before, but, according to industry professionals, this can be improved even further with the latest in automation, enhancing passenger facilitation across the entire airport environment.

Some of the industry’s leaders, such as Rockwell Collins, have introduced solutions for passenger facilitation, including options for biometric identity management, boarding pass verification and automated border control. Using automation is universally accepted in the aviation industry as being the way forward for future travel, and passenger experience is high on the agenda.

If passengers no longer have to empty their hand luggage completely, remove liquids and other items to be screened separately, it is easy to see how this is going to speed up the process of security screening. There won’t be many passengers complaining about that!

Manchester Airport Drop-off charges introduced | Airports NewsThe UK’s third-busiest airport at Manchester is introducing a new drop-off charge this month in a bid to address congestion, which is currently increasing significantly. The new fee will be £3 for five minutes or £4 for 10 minutes. It is hoped that the new fee structure will reduce the number of vehicles entering the busiest parts of the airport site.

COO of Manchester Airport, Tricia Williams said, ‘Manchester Airport has seen a significant increase in passenger volumes in the past five years and is heavily investing in further growth and improvements to the customer experience, most notably through our £1bn transformation programme.

Manchester Airport has said that it will use the proceeds from this new tariff to set up a public transport fund. This is in partnership with the Greater Manchester Combined Authority, Cheshire East Council and Transport for Greater Manchester, who will administer the fund.

A dedicated drop-off point has been created further away from the busiest terminal areas in readiness for the fee system launch, which will be serviced by a free shuttle to ferry passengers to their departure terminal. Support for measures to improve accessibility to the airport site will be considered, in addition to access to public transport.

Ms Williams also said, ‘We are committed to ensuring people can still be dropped off for free at the airport, which is why we have invested in the creation of a dedicated drop-off site and free shuttle service. The location of the site has been carefully chosen due to its proximity to all terminal and the motorway network. We have listened carefully to issues raised by passengers since announcing our plans and have been able to respond to many of the concerns raised. Staff will be on hand prior, during and after the go live date on Tuesday July 10 to assist any passengers who need guidance or help.

MPs Back Third Runway Project at Heathrow | Airports NewsThis week, UK MPs have debated and returned with a thumbs-up for the controversial third runway project at London’s Heathrow Airport.

In a vote in the House of Commons, 415 aye’s had it against 119 nay’s, and the majority of 296 votes will move the project closer to reality. However, MPs are already coming out in support of Sadiq Khan’s plan to mount a legal challenge to the decision.

Construction industry professionals have also cautiously applauded the result, noting that the debate has been ongoing for almost 20 years through successive governments, and that the next government could easily overturn the decision. Open criticism of the vote itself has been given, with a point made that ‘the whole process serves to demonstrate why politics alone cannot be allowed to dictate the fundamental needs of critical infrastructure in the UK.

There is strong support too, within the aviation industry. Luton Airport’s CEO, Mr Nick Barton said, ‘The House of Commons’ approval of the Heathrow third runway is a welcome sign of the government’s commitment to providing much needed aviation capacity in the South East.’ Karen Dee of the UK’s Airport Operators Association is also pleased with the result, saying ‘A global Britain requires connectivity to both established and emerging markets right across the country and thus needs both world-class hub and point-to-point capacity. Parliament has today recognised the importance of aviation connectivity and its approval of the Airports NPS for a north-west runway at Heathrow is an important step towards delivering that connectivity.’

Thoughts are now turning to the aviation industry in the near future, with Ms Dee voicing her concerns about the next steps, ‘It is now vital that the government delivers an Aviation Strategy which sets out a clear and positive framework for aviation growth across the UK.’

Executives at Heathrow Airport are understandably delighted with the vote result, and now plan to apply for development consent.

Belfast City Airport win prestigious award | Airports NewsBelfast City Airport is delighted to announce that is has become the first UK airport to win the Gold Level CORE award at the recent Business in the Community Responsible Business Awards.

The CORE accreditation looks at corporate responsibility, both activity and in performance, and Belfast’s George Best Airport has won this year, following last year’s success as being named Northern Ireland’s Most Responsible Business.

Belfast City Airport has been judged on its contributions to people, planet and places, and the airport has felt this has been a key part of its endeavours.

Michelle Hatfield, corporate services director at Belfast City Airport, said, ‘Corporate Responsibility is central to our business and it is a real credit to our employees who have worked hard to ensure we are playing our part, as a major employer, in our local community.’

‘We are constantly striving to improve our standards and to be recognised with a Gold Level CORE award is a testament to the efforts of all our employees.’

The airport has a commitment to education, the environment and the local community and is involved with initiatives such as the Community Fund, supporting 120 local projects. Another contributory initiative is its role in the High Flyer’s apprenticeship scheme, an adopted school and other environmental projects.

Congratulations to the ten organisations that achieved CORE this year – the Standard is extremely high and you should all be very proud of your commitment to responsible business,’ said Kieran Harding, MD of Business in the Community. ‘CORE strategically supports companies to develop and improve their approach to corporate responsibility. By completing the Standard, companies gain a better understanding of their strengths and weaknesses, providing a baseline for next steps and further improvements.’

IATA Resolution 753 White Paper | Download your copy todayThere are just weeks left before IATA Resolution 753 comes into force, and around the aviation industry, there are still some who are not prepared for the most stringent regulations yet in the area of baggage handling.

It is hoped that the new baggage tracking regulations will dramatically reduce instances of baggage mishandling, yet will provide greater opportunities for reuniting baggage that does still get mishandled.

Rockwell Collins has produced a White Paper this month, which is available for free download here.

The paper outlines key points that airport operators may want to consider, such as:

  • The impact on airport operations
  • Challenges to face with implementation
  • Who is ultimately responsible
  • How to prepare operations to ensure compliance

Rockwell Collins is able to assist operators with solutions to help them remain fully compliant with IATA Resolution 753, while making sure that a cost-efficient solution is in place.

Baggage handling is an area of aviation travel that has suffered over recent years, and this has led IATA to review best practices and introduce a standard that is designed to track each piece of passenger baggage at multiple checkpoints throughout the journey.

WestJet Launch New Service from Halifax to London Gatwick | Airports NewsIt was announced a few days ago that WestJet, Canadian low-cost airline, has launched a new daily non-stop direct service from Halifax-Stanfield International Airport and the UK’s London Gatwick.

The new service will run initially until 26 October 2018 and will be served by the B737-8 MAX – the latest addition to the airlines’ fleet.

The new service marks an important link to the UK and connections to Europe, and according to the Minister of Business and Tourism for Nova Scotia, Mr Geoff MacLellan, will help to ‘further connect our people, cultures and business, making it even easier for UK tourists to visit.

The airline hopes that the new service will strengthen its commitment to develop new links to European markets, and believes that the Boeing MAX demonstrates its commitment to using fuel-efficient, guest-friendly aircraft as a part of its future.

Tom Coyle, WestJet’s interim executive vice-president said, ‘This service also demonstrates our commitment to support efforts on the part of Nova Scotia and Atlantic Canada to enhance trade and tourism, and grow the economies of both Canada and the United Kingdom.’

Not only this, but also a major milestone for the airline will be another inaugural flight, planned for 31 May 2018, which will leave Halifax land in Paris, marking the first time the airline will land on mainland European soil. Exciting times ahead for WestJet, and we wish them every success.

Find out more about WestJet on its official website here.

Istanbul New Airport | Airport NewsIt has been announced that Yotel, the London-based hotel group, have been commissioned to build one of the largest airport hotels in the world at the almost-completed Istanbul New Airport.

The 451-roomed hotel will be located within the main airport terminal building and will have access from both air-and land-side, which will make it ideal for travellers and airline crew.

The airport operator, iGA, hopes that the new airport will ‘accelerate the growth of Turkish Airlines’, and has a focus to ‘bring an unprecedented passenger experience’ with the implementation of passenger technologies.

Kadri Samsunlu, CEO of iGA said, ‘Over the past 16 years, Turkey has visibly undergone a significant growth, development and reforms in its economy, tourism, infrastructure and standards of living and INA is a crucial part of this vision aimed at setting the bar higher and improving the quality of life for our citizens and visitors alike, l feel fortunate and privileged to be a part of this monumental project.

Yotel’s CEO, Hubert Viriot is delighted to be a part of the Istanbul New Airport project and believes that the ambitious vision to make INA the largest transit hub in the world is a great aspiration for success. He said, ‘Istanbul New Airport will only further increase Istanbul’s ever-expanding popularity and economy and YOTEL is delighted to be a part of it. The prevailing ambitious vision to make Istanbul New Airport the largest transit hub in the world made it very attractive for us to be there, and we are extremely honoured to be chosen for this exciting project. This city aspires to high growth success, just like YOTEL, so we are a perfect match.

Yotel operates four hotels in Europe at Gatwick Airport, London Heathrow, Amsterdam’s Schiphol Airport and at Paris’ Charles de Gaulle airport. This new development will be the largest. INA is expected to be able to handle up to 200 million passengers per year when it opens in the autumn of this year and will have three terminals and six runways.

Solar Farm at Dublin Airport | Airports NewsAn energy agreement between DAA, the Irish airports operator, and ESB energy provider has resulted in the opening of a 268-panel-strong solar farm at Dublin Airport.

The solar farm has been installed on top of a reservoir system, which provides 500 million litres of water to the passenger terminals, offices and businesses located on the airport grounds. The new solar farm is expected to deliver over half the airport’s energy requirements of the water system.

The agreement was put in place to attempt to achieve energy targets of a 33% reduction in consumption for the airport by 2020, and the partners have been working closely together to determine the opportunities to implement low carbon technologies.

This achievement will also build on Dublin Airport’s current reputation in a European carbon management certification program, under which it is already Airport Carbon Accredited.

Dalton Phillips, DAA’s Chief Executive, said, ‘Over the past three years Dublin Airport succeeded in reducing its carbon footprint by 5,000 tonnes, which is equivalent to a 10% reduction in carbon emissions under its control.

We are looking forward to building on this performance and making even more energy savings that will also benefit the travelling public through sustainable environmental performance and annual cost savings.’

Arthur Collins | Aviation NewsThe aviation pioneer and founder of Rockwell Collins, Arthur Collins, is to join more than 80 other aviation heroes to feature on Norwegian Air’s Boeing 737 MAX and 787 Dreamliner aircraft this year as a part of the airline’s Tailfin Hero program.

Norwegian Air’s Tailfin Hero program has been part of its identity since 2002, when it began.

Our tailfin hero program was created to honour individuals who have pushed boundaries, made a difference and inspired others,’ said Thomas Ramdahl, chief commercial officer at Norwegian Air. ‘Through our partnership with Rockwell Collins, we learned of Arthur Collins’ story, whose innovative spirit reflects those characteristics, making him a perfect tailfin hero and part of the Norwegian family.’

Arthur Collins founded today’s aviation giant, Rockwell Collins, at the age of 15 in his basement with his ham radio, following the achievement of his radio license in 1923. The original company was called Collins Radio Company, was formally incorporated in 1933 and designed and produced shortwave radio equipment.

He gained fame in 1925 by reaching John Reinartz using his radio system, who was in Greenland on a scientific expedition and had lost contact with the US Navy. The young Arthur Collins would famously ride his bicycle down to the Cedar Rapids telegraph office to relay the messages he received about daily scientific findings to Washington. This won him deserved acclaim and kick-started his career in earnest.

Norwegian Air Tailfin Hero | Arthur CollinsArthur Collins will feature in the aircraft Tailfin Hero program throughout 2018.

LAS Passenger Technologies | Airports BlogLas Vegas McCarran International Airport (LAS) has recently renewed a 20-year long-standing contract with Rockwell Collins to further focus on improving passenger technologies.

As a part of its Terminal 1 upgrade, LAS will replace 176 common-use self service kiosks with new units and hope to maintain its position as one of North America’s leading international airport hubs.

Our team is constantly evaluating the airport’s infrastructure and operations seeking ways to enhance customer service, maximize efficiencies and increase flexibility,’ said Samuel Ingalls, assistant director of Aviation over Information Systems for LAS. ‘Over the past two decades we have had great success in managing our soaring passenger volume through the implementation of common use processes and other cutting-edge technologies such as those provided by Rockwell Collins.

LAS will adopt and implement a range of Rockwell Collins solutions to strengthen its position and improve passenger experience:

  • ARINC cMUSE – the cloud-native passenger processing system offers increased flexibility and reduced support and implementation requirements.
  • ARINC SelfDrop – Rockwell Collins’ automated self-service baggage system is undergoing trials at LAS which will continue under the renewed contract.

Additional airport systems from Rockwell Collins will continue to be supported:

  • ARINC MUSE – the reliable CUPPS system to enhance airport operational cost-effectivity.
  • RFID bag tags – providing advanced baggage tracking features.
  • ARINC BagLinkTM – improving accuracy and efficiency for baggage loading.
  • Self-Boarding Gates – automated gate technology.
  • Local DCS – delivering a stand-alone check-in and boarding system.

Tony Chapman, senior director, Airport Systems Marketing and Strategy for Rockwell Collins said, ‘Rockwell Collins and LAS work together on a continual basis to ensure our solutions are meeting and exceeding the demands that passenger influx has on its airport operations. As we look further into the future, the integrated working team will look even closer at how biometrics and other disruptive technologies will enhance the curb-to-curb airport experience.’