Seamless Passenger Experience Could Be Achieved with Automation in Airports

Automated Screening in Airports | Airport BlogAll over the globe, airport operators are seeking the seamless passenger experience for the traveller journey, from arrivals to departure.

Automation in airports is bringing this closer, particularly in the area of airport security.

It has been announced that the UK’s Department of Transport is looking to use automation technology for the screening of liquids, which currently are limited to just 100ml. This could mean the end of such limits in the UK, which currently has some of the strictest security measures in the world, according to a Department of Transport spokesperson.

The limit on carrying liquids onto aircraft was imposed in the summer of 2006, when a bomb plot was uncovered on a passenger flight. The chemicals were discovered in an ordinary drinks bottle, which at the time, would have been relatively simple to smuggle on board the aircraft.

The latest automated baggage screening technology uses 3D imagery, which can look at items in passenger baggage from all angles, and explosive detection technology, currently being trialled in the UK, could lead to the elimination of current liquids restrictions.

Reducing passenger security screening time

The time passengers spend in security lanes is already being reduced with the latest screening technology, and passengers are moving through these areas with greater efficiency than ever before, but, according to industry professionals, this can be improved even further with the latest in automation, enhancing passenger facilitation across the entire airport environment.

Some of the industry’s leaders, such as Rockwell Collins, have introduced solutions for passenger facilitation, including options for biometric identity management, boarding pass verification and automated border control. Using automation is universally accepted in the aviation industry as being the way forward for future travel, and passenger experience is high on the agenda.

If passengers no longer have to empty their hand luggage completely, remove liquids and other items to be screened separately, it is easy to see how this is going to speed up the process of security screening. There won’t be many passengers complaining about that!

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