Self-Service Check-In Brings Enhanced Passenger ExperienceRockwell Collins continue their successful promotion of their ARINC Common-Use, Self-Service platform this month with the announcement of a new agreement signed with Cardiff Airport (CIAL).

A fully managed solution will be provided, including hosted connectivity from the Slough-based data centre. CUSS kiosks can help to speed up and streamline the entire passenger processing system, delivering an enhanced passenger experience at the same time. The ability to provide cost-sharing applications for operating airlines, gives the airport greater flexibility and enables better use of expensive terminal space without the need for dedicated, airline-specific check-in desks.

CIAL worked with ARINC for many years, with the first installation of the iMUSE platform in 2003 and an upgrade to ARINC vMUSE Enterprise in 2011 and look forward to continuing the relationship with ARINC’s new owners, Rockwell Collins.

Vertis Aviation, basedBusiness Jet Exhibition in Switzerland and part of the 28 East Group, an independently-owned aviation company, will make their exhibition debut appearance at the National Business Aviation Association show (NBAA) in Orlando later this month.

Vertis Aviation are now in their fifth year and market seven long-range, large cabin aircraft for luxury charter:

  • Airbus ACJ319
  • Bombardier Global XRS
  • Bombardier Global Express
  • Bombardier Global 6000
  • Gulfstream G650
  • Airbus Corporate Jet
  • Dassault Falcon 7X

Vertis COO, Neil Turnbull notes that the highest demand are for the Bombardier Global XRS and the Airbus ACJ319 with its award-winning interior by Tim Callies, both based in Moscow at the Vnukovo Airport and both making regular trans-Atlantic routes.

Also being heavily promoted at the NBAA will be the Gulfstream G650, which is a relatively new addition to their portfolio. Vertis were the first European company to market the desirable aircraft and have watched its popularity rise, particularly during the recent World Cup tournament.

Scottish Airports Select AviNet Airport SolutionRockwell Collins have announced new five-year agreements signed with Aberdeen International Airport, Edinburgh Airport and Glasgow Airport for the installation of their ARINC vMUSE Common Use Passenger Processing System (CUPPS) with workstations throughout the airports.

The process was competitive, but Rockwell Collins was delighted to announce the news this week and is the third contract to be won in recent times. Earlier this year, they were awarded a contract in Scotland for their ARINC AviNet Airport service, with installation of common-use self-service kiosks at Aberdeen International. Glasgow Airport also signed up for the AviNet Airport service.

“This new system means that different airlines can use the same desks,” explained Andrew Mutch, Airport Head of IT. “It increases our flexibility and means that in a growing airport we can be much more reactive to demand than the previous system allowed for. As a result this will provide real benefits for our customer service provision, it will help to manage queues and deliver a more integrated product.”

“We’ve been providing airport solutions in Scotland for almost ten years,” said Michael DiGeorge, vice president of international and global airports for Rockwell Collins. “This win is another example of our commitment to invest and grow our business in Europe, the Middle East and Africa.” ”Rockwell Collins’ ARINC solutions are now being used at three of Scotland’s major airports. This contract marks yet another key milestone in our commitment to invest and grow our business in Scotland, and we look forward to a long and productive relationship with Glasgow and other airports throughout the country.”

“The Rockwell Collins solution provides Glasgow Airport with a customized and cost-effective program that meets our current requirements while being flexible enough to easily adapt to our projected growth in passenger traffic,” said Graeme Frater, CUTE Club Chairman at Glasgow Airport.

Advanced Information Management for Critical FacilitiesIt has been announced this week that Endeavor Air, subsidiary of Delta Airlines, has selected AirVault’s Mx Records Management solution for a new, cloud-based system to manage maintenance records.

Information Management systems can help to streamline all types of fleet and airport records, facilitating greater efficiency, compliance and enhancing safety aspects associated with regular aircraft maintenance.

“We are thrilled that Endeavor Air has chosen AirVault for the mission-critical IT service for aircraft maintenance records,” added John Oldham, AirVault CEO. “AirVault shares Endeavor’s commitment to using advanced technology to ‘raise the bar’ in regards to improving aircraft maintenance operations.”

Other Contract Fuel Services ProvidersBusiness jet fuel prices can fluctuate significantly from region to region and this gives many longer-range aircraft the opportunity to take advantage of lower prices, refuelling or ‘topping up’ their tanks. There are big savings to be made when we consider that up to 70% of the average business aircraft operational costs consist of the fuel budget.

The term given to this practise is tankering.

FuelerLinx, a California-based fuel pricing software provider, have released an update to their subscription fuel-pricing service. The enhancements have been produced in conjunction with Danish-based Company, Aviation Cloud, who provide flight planning services. The improved calculator now delivers, via the addition of flight planning, real-time weather data, vertical profiles and regularly updated fuel prices.

“The concept of tankering has long been in the aviation handbook,” said Kevin Moller, CEO of California-based fuel pricing software provider FuelerLinx. “But the ability to achieve the greatest cost savings by tankering each time you plan a trip has never existed until now.”

“The tankering calculations have proved invaluable to our cost-saving efforts,” said Karen Brunsman, flight coordinator for FuelerLinx subscriber NextEra Energy, which operates a pair of Citations and Falcons. “It allows us to take the optimal amount of fuel at each stop for the least amount of money overall.”

In a time when operators must look to manage costs efficiently, the benefits of fast and reliable access to fuel pricing across the flight plan is certainly an advantage in the marketplace. Other providers of flight planning solutions offer integration with flight support services and provide fuel purchasing as a part of this service.

It is worth exploring the possibilities for the business aviation market.

Cabin Connect for Comprehensive SolutionsRockwell Collins, through its acquisition of ARINC Inc. last year plan to become a one-stop-shop for airlines for IFE and on-board connectivity solutions.

Cabin Connect, operating over Inmarsat SwiftBroadband, provides Wi-Fi and inflight connectivity on a global scale. Next year, via its recently-finalised agreement with Inmarsat to become a Value Added Reseller for Global Xpress – GX Aviation – Rockwell Collins will focus on Cabin Connect retrofitting, urging customers to begin now with Cabin Connect on the lower bandwidth of L-band SwiftBroadband and upgrade to Ka-band ‘when you and your customers are ready’.

Cabin Connect, with its cabin connectivity solution, plus avionics and ACARS datalink services for the flight deck, could deliver a complete package to airlines. Huy Tran, director of marketing and business development for Rockwell Collins said, “There’s many companies who have a single product line, not many companies actually have the full breadth. The companies that are going to be successful are the ones that have all the product lines, because airlines don’t want to shop around for various components.”

Rockwell Collin effectively dropped out of the IFE marketplace in 2006, but the introduction of their new PAVES system and subsequent MoU with Hubei Ali Jiatai, Chinese aircraft seat-makers to include PAVES in next-gen Boeing 737’s for Chinese carriers has placed them firmly back in action. The plans for the ARINC Cabin Connect suite will cement their stake in the current and future market of IFE.

In a market where there is close competition, Rockwell Collins is confident that Cabin Connect will fulfill IFE connectivity promises and deliver a comprehensive solution for global airlines.

BizAv Expansion Plans for SabrelinerSabreliner Services president, Greg Fedele, speaking from the company’s headquarters in Perryville, Mo., this week, has outlined plans for a reinvention of the company following its purchase by Innovative Capital Holdings in January.

Plans include the expansion of business aviation MRO services, bringing military experience into civilian, business jet work. Fedele said, “The extent and breadth of the capabilities appealed to the new owners. There isn’t anything we can’t do to an airplane; we have an interior, paint, avionics and engine shop, and we do metalwork, composites, structural, engineering, all right here.”

Starting with shopping MRO work on King Air, Learjet 35 and PC-12, with plan for expansion of their experience with 500-series Cessna Citations, the company will be seeking FAA approval to work on business jets for the civilian market.

There are also plans to ‘acquire, upgrade and ‘flip’ older Sabreliners, with particular interest in the Sabreliner 65 for sale to private clients.

While Fedele recognizes that it is not simply a case of competing in the civilian world, he feels confident that the team can achieve its goals. He said, “The new owners and I are bullish on the future of this business. We really want to grow and put Sabreliner back on the map.”

In 200,000sq ft. premises at Perryville Municipal Airport, Fedele realises there is room for expansion.

Aircraft SATCOM Security ConcernsBritish satellite company, Inmarsat, have responded to SATCOM security concerns raised by cyber security expert, Ruben Santamara, principal security consultant from IOActive Security Services at the Black Hat conference last month, following the publication of a security vulnerabilities white paper.

Santamara explained that some SATCOM systems have vulnerabilities that could allow hackers access to aircraft systems and backed up his claims with proof of how he was able to gain access to Inmarsat’s SwiftBroadband SATCOMS through ‘backdoors’. “If we can compromise the SDU,” he said, “we can access the MCDU through the Arinc 429 bus. We can finally reach a critical device in the cockpit.”

Ken Bantoft, vice-president of SATCOM technology and development at SATCOM Direct, argued that the 429 bus has read-only access to the bus, delivering position reporting data and said “You cannot inject data. Transmit and receive are on independent buses. At worst you know where you are.”

Inmarsat emailed their response in terms of SATCOM systems connections and said, “This is really a question that should be directed to the airframe manufacturers. Cyber security on the internal aircraft and network buses is something that airframe manufacturers take very seriously. They have their own stringent cyber-security requirements so that the bus design and avionics connected are implemented in such a way that makes the breaches like the one outlined by IOActive an impossibility.”

Rockwell Collins, who recently signed an agreement with Inmarsat as a value-added reseller of systems said, “Today’s certified avionics systems are designed and built with very high levels of redundancy and security. Simulating these conditions in a lab or virtual environment is not analogous to certified aircraft and systems operating in regulated airspace. The security of these systems is a top priority that we are addressing through collaboration with industry regulators, customers and suppliers. In addition to meeting today’s security needs, we have ongoing research in enhanced security features to respond to evolving security threats.”

Datalink Solutions Providers for Mandatory CommunicationsThis week, at the European Regions Airline Association assembly, speakers echoed the concern that is spread across the aviation industry about the upcoming mandatory regulations in Europe for CPDLC cockpit upgrades that are averaging $500,000 per aircraft in retrofit costs. Sectors are hoping for a delay to the mandate, which is intended to be in place by February 2015.

Also at the assembly, Steven Tyler, IATA director general says he has grown tired of trying to fight for reform in other areas.

Echoing the thoughts of many members, he said, “Everybody agrees with [changing the rules], but nothing ever happens. So the only conclusion you can reach is the reason they’re there is somebody likes it the way it is, and ‘the somebody’ is the governments. We can all agree it would be a good thing, but it’s just not happening, and the reason it’s not happening is because people like it the way it is. It may be illogical, it may be hypocritical, but I’m afraid that’s life. And that’s why I haven’t put all my own energy and all the energy of the organization, of IATA, into campaigning on this particular issue, because it would be wasted effort.”

Find out more about ground communications providersMany types of mission-critical communications are sent during flights, both from the ground and the air. Reliable and timely access to flight information is essential for modern operators to ensure both maximised operational productivity and minimal ground delays. Type B communications transmission solutions providers handle millions of communications every day and costs vary for providers, some offering fixed-rate and others charge per message.

European embedded computer technologies firm, Kontron has launched the ACE Flight 600 airborne server which boasts three times more wireless content capacity that the earlier version.

The statement released today states that the 4G LTE integrated modem helps the server target advanced communication application requirements for the Ethernet-based network installations for both retrofit and linefit aircraft.

“To support the faster connectivity requirements of next-generation avionics flight information systems, the Kontron ACE Flight 600 provides the necessary gateway through which flight crews and ground personnel can access essential onboard information,” said Alan Manns, commercial avionics business line manager at Kontron.