As Automated Immigration Soars, Baggage Handling Comes Under the Spotlight
Interesting reading this week from Rockwell Collins, as we reviewed an article about how baggage systems must keep up with the latest advancements in automated immigration systems.
Rockwell Collins’ Tony Chapman spoke about some of the challenges faced by airport operators with the enhanced performance of systems such as the US’ Automated Passport Control, ‘APC allows travellers to use self-service kiosks to speed the immigration process,’ he said. ‘For airports, driving the pre-clearance process to other countries eliminates immigration queues on arrival to the U.S., as passengers have gone through the process before landing.’
This means that baggage handling systems must be able to keep up with the latest expedited clearance solutions, or risk severe ground delays and queues as passengers wait for their luggage.
This challenge is added to an already-growing pile of challenges airport operators are facing. With strict regulations across the entire operational environment, airports already have to maintain compliance, meet bottom-line budgets and increase passenger experience.
The introduction of automated baggage handling solutions is aiming to create a seamless passenger journey through the airport environment, and Rockwell Collins do know what they are talking about.