London Stansted Opens New Check-in Area to Passengers

Flight passengers using London Stansted Airport this month will experience a new section of check-in area, opened earlier this month as a part of its £600 million transformation project.

The latest milestone marks success for London Stansted’s transformation programme, as passenger numbers increase steadily. The eight new check-in desks are hi-tech and ready to meet the growing numbers of travellers using Stansted. Eventually, plans are for a total of 30 new counters to help create an improved passenger experience and enhance the operational productivity of the airport.

Paul Willis, London Stansted’s transformation director said, ‘We’ve been working hard since the end of last year and it’s been fantastic to watch the project move away from the planning stage and come to life. We’re delighted to reach this major milestone in our transformation programme.’

Other plans included in the first phase of the transformation programme are:

• Upgrades to the airfield
• Upgrades to the car parks
• New upper deck seating areas

Airports of all sizes around the world are turning to the latest passenger check-in innovations to improve operations and increase the experience for passengers moving through the airport environment.

There is a passenger processing revolution occurring in the world’s busiest airports, and the addition of self-service kiosks and biometrics technology is helping to strengthen airport security – meeting increasing mandatory requirements, while reducing queues and helping airports manage costs.

What’s next for Stansted’s transformation project?

Phase two of the project will be focussed on the construction of a new arrivals building, which is expected to open in 2020 at a cost of £130 million. The new building will include enhanced baggage reclamation points and immigration department, improved access and a new retail shopping area, in addition to a larger public forecourt for passengers arriving at the airport.

The project is expected to be fully completed in 2022.