Most of us realise that mobile technology is the future of communications and we see it everywhere we look. Passengers on aircraft are beginning to demand mobile functionality to continue telling our friends, family and neighbours about our great flight. Providers are finding themselves under pressure to decrease costs and increase speeds.
Now we see that passengers are not the only ones using mobile devices to improve the cabin experience. Cabin crew can now get access to passenger data in real-time, which is enabling them to increase levels of customer service like never before.
Providers of the tech and solutions, such as Rockwell Collins with their ARINC Cabin Connect suite offer solutions for both the cabin and the flight deck utilising the same hardware. Soon, with comparable ground-speeds, boarding the aircraft and using the mobile device will be the same as sitting at home or in the office.