B2B Messaging in Aviation

Most travellers do not realise how much B2B messaging impacts the entire airline process, from passenger reservations through maintenance, security and even refuelling and providing in-flight catering services.

Typically, airlines use Type B messaging for many functions, such as electronically transferring orders of meals, fuel and when turnaround times on the apron are often as tight as 30 minutes, delays can occur if just one function is out of synchronisation.

Aircraft maintenance teams also utilise B2B messaging when ordering critical parts, simplifying and streamlining what could otherwise be a complex logistical process.

Behind the scenes messaging is vital to airlines, airports and operators, needing to be reliable and swiftly delivered to ensure you, the passenger, is not kept waiting.