The airport has seen improvements to its South Terminal and the next investment plans are for the North Terminal, where £36 million will be spent on a brand new check-in area, featuring what is hailed to be the world’s largest self-service bag drop zone. 60 bag drop units will be expected to virtually eliminate queueing and will free up valuable terminal space while helping airlines with cost-sharing opportunities in a multi-airline bag drop facility.
A new security area will benefit from £30 million and is expected to open in 2016. Gatwick anticipate that the streamlined process of passenger screening will enable them to handle 5,000 passengers per hour with new features such as reconfigured lanes and floor wayfinding; systems that have been rigorously tested during the ‘Generation 2’ trials.
Queues are also expected to be reduced by the introduction of 15 new e-gates, effectively speeding up the passenger processing system and greatly enhancing the experience for travellers.
Stewart Wingate, CEO at London Gatwick is delighted with the new plans and said, “It’s been an incredible five years and this is just the start. Gatwick is changing for the better and the fresh £1 billion investment is a clear signal that we intend to become London’s airport of choice.”