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mobile broadband

Airline travellers in US airspace may soon be able to enjoy multi-gig broadband connectivity if the proposed provision of a new ATG service goes ahead.

The Federal Communications Commission (FCC) suggest, following a petition filed two years ago by Qualcomm Inc, that a new air-to-ground, two-way mobile broadband service should be introduced in the 14-14.5 GHz Ku-band, which would ensure that it would not interfere with, and also be protected from other users operating essential earth-space communications.

Of course, there is a long way to go yet, with hoops to jump through in terms of regulatory and licensing conditions, not to mention the bidding war that will ensue, once these terms are agreed, for the issue of the contracts to run the services.

If the proposals go ahead, the service will be initially limited to US airspace, but airlines from other countries will be able to offer the two-way mobile broadband service to their passengers whilst in US airspace.

The benefits of the new service will be wide for airline passengers, offering faster connectivity and maybe even a reduction in the cost of broadband services.  It seems that business aviation will be the greatest beneficiary of the new band, as this industry is the fastest growing sector, with private and corporate jets requiring speeds of connectivity for utmost efficiency in the air as on the ground in their land-based offices.

Time will tell as the industry awaits the decision makers – watch this space!

Next month’s Middle East Business Aviation Conference will take place in Jeddah, at the Hilton Hotel in the Kingdom of Saudi Arabia and will be the first time the KSA has hosted the event.

H.H. Prince Fadh bin Abdullah bin Muhammed is the patron of the event and also the President of the General Authority of Civil Aviation (GACA) in the Middle East.

The Kingdom of Saudi Arabia has been experiencing a surge in growth in the aviation sector and is becoming one of the largest markets, with almost half the market share.

At last years conference in Dubai, Honeywell forecast 14,000 business aircraft deliveries up to 2017, with the Saudi Arabian market expected to be on of the main contributors to the industry sales of $233 billion.

Speaking at the conference, in addition to H.H. Prince Fadh bin Abdullah bin Mohammed will be H.E. Dr Faisal Bin Hamad Al Sughair and Mr Wajdi Alidrissi, MD of Saudi Private Aviation, who said, “We anticipate that the Saudi Arabian market will witness growth of at least 10% though to 2014, due to the government’s bold plans for economic cities across the Kingdom and other major infrastructure projects currently underway and in the pipeline.”

The conference will continue with the discussion panels comprised of some of the major companies in the sector, including GASA, Nasjet and Nexus, who will debate regulatory frameworks and other matters concerning the Kingdom’s economic agenda to promote and understand business aviation through the important platform that the MEBAC has become.

According to experts in Asia, the growth in the business aviation industry and other sectors spells great news for the economies of those countries, but improvements are needed in both infrastructure and regulatory systems to sustain that growth and improvement.

The regional differences are as much to blame in China, for example, the huge costs involved with private and business passenger processing are unrealistic and described as ‘outrageous’ by Chris Buchholz, Hong Kong’s Metrojet Executive Director.

Mr Buchholz said, “Governments outside China must do much more to unlock this market.”

Lead times can be wearing, as military governed airspace in China can encounter permit delays of as many as seven days to process,  and flexibility is almost non-existent, due to the strict insistence of fixed flight planning in advance – this, of course, is not much use to business and private jet aviation.

Similar problems are encountered all over Asia, with India’s infrastructure described as “Woefully inadequate” by the President of the Business Aviation Association for India (BAAI), Karan Singh, who commented, “There’s limited parking, and the airlines always get priority, especially at Bombay and Delhi. Ground handling is provided by state-owned companies that have been known to charge $1,500 for a bus to transfer passengers from the ramp to the terminal.”

On a more positive note, there are signs of the rigidity of these attitudes changing, as more Asian Companies take the step of using business and private jet travel, raising awareness of the need for greater infrastructure in this sector.

“The mindset is changing now that Indian companies regard business jets as tools, rather than toys,” Singh noted.

There is a long way to go yet, as tax implications for jet purchasers is still high, and, while Asia moves towards business aviation, and the expectation for growth is encouraging, there are still hurdles to jump, not only in terms of infrastructure and regulation, but also in attitude.

Leslie Merszei, managing director of Orient Sky, a Bangkok-based broker said, “There are too many clients and too little inventory. Most business jets in the region are not available for charter,” adding that according to many Asian beliefs, outsiders can bring ‘bad luck’ if they charter their aircraft.

Orient Sky do not share this belief, with their plans to market around a dozen business jet aircraft later this year.

Although Asian business aviation is far from the models presented by Europe and the US, experts predict the fast-growing industry could double, due to the rise in corporate and indeed person wealth increases continent-wide.

ARINC have announced that long-time customer Aegean Airlines, Greece’s largest full service airline, have chosen their AviNet Airport solution for three major European airports that the Airline operate from – London Heathrow (LHR), Munich Airport (MUC) and Brussels Airport (BRU).

Many airlines in the Europe Middle East African (EMEA) region choose ARINC, as they require ultra-reliability and cost-effectivity when it comes to high speed access to their Amadeus ALTEA Departure Control Sysytem (DCS).  ARINC’s AviNet Airport integrated network solution offers this level of reliability with the vMUSE platform.

The commercial benefits to AviNet Airport are realised by Aegean airlines and other airlines with the reduction of in-house resources needed for implementation of the services, as ARINC manage the ALTEA customer services, flight management and DCS network access.  The common-use, self service platform gives greater flexibility for passengers and the airports, speeding up passenger processing with seamless integration with the DCS.

The corporate jet subsidiary of Qatar Airlines, Qatar Executive, already a leader in maintenance services in the Middle East, has been granted approval to conduct base maintenance services for Bombardier Challenger 604 & 605’s and their Global series of aircraft, further strengthening its position and a large part of the business’s expansion strategy.

Qatar Executive will now offer, in addition to its existing services, heavy maintenance checks at a dedicated 6400 sq metre hangar at Doha International Airport, with the first checks already completed last month on the Global 5000 and more scheduled for this and next month.

Their maintenance service is enhanced by its spare parts service and aircraft exterior and interior washing, deep-cleaning and bright work polishing, to further enhance the reputation of the service, private jet aircraft appearances and client expectations.  The service operates on a 24/7 basis and prides itself upon high standards throughout.

Officer Akbar Al Baker, Qatar Airways C.E.O. and head of the private jet division said, “The upgraded authorization expands our business aviation service portfolio significantly and is an important step towards establishing Qatar Executive as a premier private jet maintenance, repair and overhaul facility in the Middle East.”

It has recently been announced that the FAA have issued new requirements for International Civil Aviation Authority (ICAO) flight plans for all border crossings, even for flights within the U.S. airspace, VFR or IFR. Most GA operators will be able to operate within the US borders, but the FAA have still said that they would still prefer an ICAO flight plan to be issued.

The ICAO flight plan form, updated in November and implemented in March of this year in the Aeronautical Information Publication, is now required for any flight that crosses any International border or flies above 29,000 feet, operating with RSVM.  The changes were published in the Aeronautical Information Manual concurrently.

Bombardier, the third-largest aircraft manufacturer in the world, experienced a rise in business jet orders during the first quarter.

Rising production costs have caused a fall in profits, but the company is well-placed for the future, according to their Chief Executive, who said “We’re very well positioned for future growth.”

Bombardier has delivered 10 more aircraft than last year at this point, with 39 business aircraft already and a further 13 commercial aircraft, an increase from 6 this time last year.  This all spells good things for Bombardier, making them a serious contender in the business jet market, currently dominated by Airbus and Boeing.

The Company also build high-speed, commuter and regional trains and currently have an ongoing joint venture in China with the new ‘Zefiro 380 high-speed train’, reaching speeds of 385 kph during last month’s testing.

Oman Air, the national carrier of Oman, announced an increase of 130% in internet package sales and a 180% jump in connectivity income over the last year.   The most significant rises are with the use of Smartphones on the Muscat to London Heathrow service.

Oman Air’s Chief Executive Officer, Wayne Pearce said, “The increase in passengers’ use of the service in 2012 underlines their growing expectation that similar levels of connectivity should be available in the air as they are on the ground.  I am pleased that the continued increase in uptake since we introduced the service in 2010 shows that Oman Air still leads the field in this area.”

“Digital communications are playing an increasingly important role in all our lives and, in addition to onboard connectivity and services such as online booking and web check-in, Oman Air is rapidly expanding its online customer engagement. Our social media presence is growing daily and we are offering many more online-only special offers than ever before. Having pioneered onboard connectivity, we are committed to remaining in the vanguard of 21st Century communications,” Pearce concluded.

Last week, at the Hamburg Aircraft Interiors Expo, much excitement was generated by some of the innovative technological advancements set to change the in-flight cabin experience.

From a partnership with Bose, to improve in-flight entertainment with a range of noise-cancelling headphones to Twinings, for a great cup of tea, brand partnerships are a growing trend for airlines in an aim to enhance passenger comfort and experience.

The second in a stream of improvements is the issue of tablet computers to flight attendants, who are now able to be better connected and will be able, for example, to warn passengers of baggage delays or problems to save stress at the carousel.  The tablets will be connected to passenger headrest consoles, enabling them to request help or order directly from the console to the tablet.

In addition to improving passenger experience, the issue of the tablet will streamline communications to the flight deck and to ground-based personnel and will increase efficient operations, maximising the resources of staff for airlines and airports.

In Holland, KLM announced the release of their latest mobile app, following the realisation of the growth of passenger connectivity via Smartphone use.  The airline hopes to begin a free in-flight wifi trial later this year.  They will introduce real-time customer service operations for passengers to provide feedback and have problems dealt with immediately via an intranet connected to teams of iPad-bearing staff.

Virgin America is also developing a similar interactive service, with both airlines paving the way for passenger satisfaction and confidence.

Another interesting reveal at the expo was a growing market for airline and airport specific ‘souvenirs’.   Designers are using the latest trends in fashion to create mementos that passengers will want to use long after their flight experience and creating a realistic income stream for the airlines.

Take the stylish Finnair teaset, for example:

cabin trends Hamburg Expo

ARINC Cabin ConnectA new Ka-Band delivered high-speed broadband service was on display for the first time for visitors to the Hamburg Aircraft Interiors Expo last week.  GX Aviation, launched by Inmarsat, will be supported by new avionics developed by Honeywell and will be commercially available in early 2015.

Jack Jacobs, Vice President of Marketing Product and Management, Honeywell Aerospace said: “The consumer demand for fast, global in-flight connectivity continues to grow at a monumental rate. People want to be connected no matter where they are and have the same Internet experience that they have at home.”

The world-leading satellite communications company, Inmarsat, plans to change the face of in-flight connectivity with GX Aviation, designed to provide throughputs of up to 50Mbps with uninterrupted global broadband coverage, offering like-for-like, ground-based comparative connectivity.

“The world is changing and airlines are seeking to keep up with passengers’ expectations. Our new GX service, which can be combined with our existing L-band solution, enables airlines to capitalise on already installed hardware to provide high speed broadband service with complete geographical coverage for all aircraft requirements, both in the cockpit and the cabin,” says Inmarsat’s Miranda Mills, Vice President of Aerospace.