LATAM Group Upgrade Cabin Services for Enhanced Passenger Experience

Latin American LATAM Airlines Group has announced that it will invest $100 million on cabin services tech projects to help provide an enhanced passenger experience.

Plans include a Smartphone app for passengers to manage their travel arrangements, improvements to flight status systems that is aimed at giving passengers greater access to flight information and, through a deal signed with YouTube, passenger access to popular channels integrated into the in-flight entertainment system.

In addition, the launch of LAN & TAM Entertainment has been announced – a wireless IFE system that will allow passengers to watch TV, movies and video using their personal mobile devices on board.

Although WiFi connectivity is not yet part of the offering, LATAM Group have revealed that they have been exploring the possibility for a number of years and their eventual aim is to include WiFi in their free package.