Vistara, the brand name for new Indian airline of TATA SIA Airlines Ltd, has announced that it has awarded a new contract for an integrated suite of aircraft communications and airline operational services to SITA.
The contract will see vital upgrades to the network infrastructure that allows reliable airline communications solutions to benefit air-to-ground operations, datalink services and critical passenger services.
“We are pushing the boundaries of air travel to deliver exceptional service to our customers, including the very best on-time performance. To achieve this, we need a network infrastructure that’s cost-effective, resilient, easily deployable and scalable, and SITA offers all of this. SITA has designed a comprehensive network solution to fit our specific requirements against a very ambitious rollout schedule,” said Phee Teik Yeoh, CEO of TATA SIA Airlines Ltd.
Using Type B messaging, Vistara will connect air transport industry providers with its back offices, ticketing desks and check-in counters in addition to managing critical messaging across the scalable network, resulting in greater operational efficiencies and productivity.
With a scalable infrastructure, Vistara plans to begin the change of India’s flying experience one step at a time, allowing for expansion and using a system that can grow with them.