Falcon Aviation, based in the UAE at Al Bateen Executive Airport, delivers a range of services to clients throughout the Middle East, including charter of helicopters and private jets, aircraft maintenance and management services and flight support. It also provides an authorised service centre for Embraer and Airbus Helicopters, a warranty service centre for Gulfstream and is a founding board member of the Middle East Business Aviation Association (MEBAA).
The implementation of Rockwell Collins’ ARINC LocalCheckSM Local Departure Control System (L-DCS), improves the efficiency of check-in and boarding processes through automation of key processes, such as passenger processing, baggage tags and passenger reconciliation.
Captain Raman Oberoi, Falcon Aviation, said, ‘Over the years, Falcon Aviation has become synonymous with safety, quality and excellent customer service. We have built a reputation for delivering high-quality products and innovative services to our loyal customers, and Rockwell Collins’ airport solutions are helping us deliver on that promise.’
Paul Hickox, head of Airport Systems Sales at Rockwell Collins, said, ‘Rockwell Collins airport solutions are used throughout the world to help airports improve efficiency and enhance operations. This win is an excellent example of how we can tailor our solutions to meet the requirements of both large international airports as well as smaller regional airports and private business terminals.’
A Memorandum of Understanding has been signed by Incheon International Airport Corporation (IIAC) in Singapore and Rockwell Collins for the provision of enhanced passenger processing solutions and to jointly expand their footprint in Southeast Asia.
The companies have been long-standing partners through the Rockwell Collins acquisition of ARINC last year and have agreed to closely collaborate to continue the IIAC pursuit of innovative products and services with a view to enhancing and streamlining the passenger processing sector of the airport.
Rockwell Collins will also be integrating the well-known ARINC vMUSE platform in addition to baggage handling solutions at the airport. Airlines will quickly utilise the benefits of common use platforms to enable cost-sharing and multi-airline functions of the systems.
“Incheon has thrived by using the latest and most innovative technology in all stages of the passenger journey, from check-in to immigration, and Rockwell Collins’ ARINC suite of products has played a major role in that over the years,” said Seong Kag Hong, vice president, Aerodome Division of IIAC. “This MoU is a natural progression in our relationship and will result in new solutions for the airport going forward.”
“IIAC’s knowledge of airport operations and our expertise in developing cutting-edge, scalable passenger processing solutions create a perfect team for this endeavour,” explained Heament John Kurian, managing director, Information Management Service, Asia Pacific for Rockwell Collins.
Rockwell Collins manages a full suite of ARINC baggage handling and passenger processing solutions to enhance airport operational productivity across the world.