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Airports Integrate Systems Software to Improve Efficiency and Passenger SatisfactionAirports all over the world are investing in the latest software solutions to reinforce their commitments to improving efficiency and passenger satisfaction. In today’s airport environment, greater efficiency is being achieved via systems integration and this is an area that can benefit the airport in many ways, from the back office to the terminal front line.

At this year’s Airport IT & Security 2018 conference in Amsterdam, held next month at Schiphol Airport’s Hilton, attendees will be invited and welcomed to the seminar – Keeping Pace with the Challenges of Security and Operational Efficiency.

The seminar will focus on the importance of drawing together disparate, new technologies and systems, integrating them to deliver greater situational awareness, enhanced analytics and ultimately increased efficiency.

What airport systems are integrable?

Within the airport environment every system and operational solution should be integrable. Only when systems can communicate with each other can a truly seamless airport operational environment be created.

For example, when access to airport and airline systems can be launched from any workstation, the operational environment becomes much smoother in its approach to check-in, loading and flight control, or when airport messaging happens in a secure, integrated environment, greater security is achieved, and reporting is made simpler.

In a world where security, efficiency and passenger experience is paramount, it is clear to see how systems integration can benefit airports of all sizes.

About the conference

Visitors to the exhibition and conference will have an opportunity to discover how airports can begin to work more closely with airlines and third-party providers in terms of messaging and real-time information-sharing. Connecting government agencies, customs and security providers, emergency services and local authorities delivers more flexibility and offers a transparent, yet seamlessly secure environment via automated, real-time messaging.

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Airport Systems Integration in the Back Office | Airports Systems NewsAirports have complex systems and products working simultaneously behind the scenes to deliver efficient flight operations regardless of airport size or capacity.

The key to improving efficiency across the board is airport systems integration.

When key systems and products are integrated, efficiency and productivity can be enhanced through visibility, and enables analytics data to be reviewed constantly to make further improvements.

Today’s modern airport environment at a much faster pace, and the number of flight passengers is increasing every year. To make sure airport operators can face the challenges that this creates, systems and services must remain seamlessly reliable.

Flexibility can be achieved by integration of systems, such as:

  • Passenger check-in
  • Baggage handling
  • Self-service kiosks
  • Security

When information, data and systems speak to one another, a holistic view can be achieved by the operational teams, and issues can be detected and addressed before they become problems that can lead to expensive ground delays.

Master systems integrators, Rockwell Collins’ ARINC airports, offer a range of specialist services that can help airport operators of all sizes to gain an advanced opportunity to create a seamless airport environment that serves both passengers and personnel to the maximum capability.

Passengers of today have high expectations for their travel experience, and airport systems integration can help achieve those goals for airport operators. With options for fully managed services, round-the-clock support and cloud solutions, Rockwell Collins’ ARINC airports are certainly ahead of their game.

Airport Systems Integration Solution | Streamlined Airport OperationsThe demands and challenges faced by modern airports today are continually increasing. Passengers require more flexibility, fewer and shorter queues, and a streamlined security experience, while global government departments increase mandatory requirements.

Airport systems integration could provide the answer, as when systems and processes work seamlessly together, airport operators are able to better manage day-to-day operations and resources from a holistic perspective.

Airport management is more than just flight scheduling and passenger processing. Airports are also working businesses with bottom-line budgetary requirements, personnel, retail units and back-office applications. All these processes and systems can be integrated into managed platforms that give the airport operators and owners enhanced control and management capabilities.

Some of the working airport systems that can be integrated include:

  • Passenger processing
  • Self-service kiosks
  • Baggage handling systems
  • Security
  • Maintenance scheduling and management
  • Resource management
  • Car parking
  • Flight scheduling
  • Flight operations and ground handling
  • Retail unit management and revenue
  • Aircraft communications
  • Advance Passenger Information – collection, storage and handling
  • And much more.

Rockwell Collins’ ARINC Airports Managed Services provides comprehensive support via a unique platform, which can also integrate third-party applications and systems. They can work with airports of all sizes to ensure they receive a tailored solution that works for not only their current requirements, but remains scalable for future planning.

As master systems integrators, AMS approaches every project with a clear focus on individual needs and requirements, from both a technical and financial perspective. They can offer solutions that are right for a specific operation, whether their solutions, or those from other vendors.

When an airport has the right balance of solutions, each working with the other seamlessly, then the focus can shift to operational management of the airport, streamlining the passenger experience and making the best use of resources and valuable terminal space.

Watch the video to find out more about Rockwell Collins’ AMS, or visit the website now.

Providers of Airport Systems Technology | Business Aviation BlogAll over the world the face of airport operations is changing – from security to check-in – and operators are looking to the latest innovations in technology to further enhance efficiency throughout the airport environment.

The complex sector of IT infrastructure is not overlooked, as the self-service revolution intensifies and even more systems need to communicate with one another, and recognise biometric data of passengers and personnel.

The largest airport technology and systems providers are constantly updating their solutions to give airports exactly what they need to operate at the optimum efficiency. What is needed is a robust IT infrastructure to handle the millions of pieces of data that pass through airport systems every day.

Integrating Systems Information with Leading ProvidersIt has been announced that American Airlines and US Airways plan to merge their passenger reservations systems this summer after operating separately since their merger in December 2013.

The carriers plan to combine the systems over a three-month period in a bid to avoid problems with data transfers.

Passenger reservations systems form part of a vast infrastructure of airline operations necessary to maintain performance and minimise delays. Ensuring that disruption is kept to a minimum remains a top priority for the airlines, who wish to avoid similar problems experienced by Continental Airlines and United Airlines in 2012, whose passengers were unable to check in, resulting in hundreds of delayed flights.

Airline infrastructure specialist providers, such as Rockwell Collins’ ARINC, use the robust reliability of the AviNet network with their AviNet Airport suite, providing high-performance services for both airlines and airports for access to critical departure control systems.

Providers of Airport Management SystemsGaldos Systems, Canadian software provider, has signed a deal with a big aviation systems integration company in Germany to provide solutions that will enhance safety and efficiency through information management and offers a chance to build industry-specific systems.

Using specific solutions for airport and facility management can lead to better decision-making and gives back-office applications capacity for greater efficiency. In an airport environment this can mean enhanced passenger processing, ticketing and security.

Solutions providers can offer greater flexibility to a wide-area network, such as Rockwell Collins’ ARINC, who deliver solutions for remote access across an airport messaging environment which in turn offers comprehensive applications for DCS, flight planning, check-in platforms and even across baggage handling systems.

Providers of Airport Operations Systems IntegrationTwo new executive vice presidents have been appointed at Denver International Airport this week to help oversee improvements to airport operational productivity.

Ken Greene and Bhavesh A. Patel will begin their new appointments in January and aim to streamline airport operations and continue with the strategic objectives for the airport.

Mr Greene, who has worked at DIA since 2009, will lead the business development unit that encompasses airport infrastructure management, special projects and the Hotel & Transit Centre. He will enter his new post on January 1st.

“Under his leadership, DIA has implemented a number of strategic projects that include the rollout of the Federal Aviation Administration’s NextGen technology, and the implementation of the Aerobahn airfield surface management and de-icing systems,” said a statement issued by an airport spokesperson. “Greene also worked closely with the airport’s federal partners to begin using automated passport control kiosks and initiate the Global Entry program in the custom’s hall, as well as the establishment of the TSA Pre [fast-track security screening] program at DIA.”

Mr Patel will be the Chief Revenue Officer EVP for the commercial, concessions and real estate business unit. He is currently director of airport concessions at Tampa International Airport and will begin his post at DIA on January 20th.

“I’m … pleased to welcome Bhavesh Patel to the executive team at DIA, where he will oversee our thriving concessions and commercial programs as well as our efforts to develop Colorado’s own aerotropolis and help us take these programs to the next level,” said Kim Day, CEO at DIA.